RideMETRO +4

Name: RideMETRO
Rating: 3.2 (26 reviews)
Author: Metropolitan Transit Authority of Harris County

Metropolitan Transit Authority of Harris County

- 3,2 • 26 avaliações

- Grátis

Capturas de tela do iPhone

Descrição

METRO is the Metropolitan Transit Authority of Harris County, serving the Houston, Texas region with safe, clean, reliable, accessible and friendly public transportation services.

The official RideMETRO app allows you to plan and manage your trip on Local bus, Park & Ride bus, METRORail or METRORapid. It requires a cellular network or wireless connection.

By allowing the app to access your location, you’ll see:
• Nearby bus, rail and METRORapid routes
• Real-time arrival estimates for nearby buses and METRORapid vehicles
• Scheduled arrival times for nearby trains

You can plan your trip by tapping the arrow icon in the upper right corner of the screen.

The app’s unique My Stop Technology then connects with thousands of beacons in the METRO service area to deliver notifications or pulse vibrations when you’re approaching your:
• Starting bus stop, METRORail or METRORapid platform
• Transfer point (if applicable)
• Destination bus stop, METRORail or METRORapid platform

Just plan your trip and watch or listen to your phone to monitor progress.

For further assistance, please call or text METRO Customer Service at 713-635-4000, or visit our website at RideMETRO.org

7 de nov. de 2024

Versão 2.57

Stability and UX improvements

3,2 de 5

26 avaliações

Doesn’t show delays

The app is very nice!
It helps me to know when to start going to the bus stop but Only problem I have is it doesn’t show if a bus is delayed or not. It always lights green when the bus is on time or near but it never tells you if it’s late

Hello, k. high. Thank you for your feedback. You can subscribe to free route alerts so that you're always informed of any delays, interruptions or detours that may affect your ride. You can sign up quickly by texting your route number to 713713 and you'll be automatically subscribed to receive a text whenever there's a service alert on that route. Thank you for choosing METRO.

Hit or Miss

It’s extremely hot or miss whether or not the app is going to display the bus on the route properly. Half the time the “real-time” bus is literally not on the map, so you just have to guess if it’s actually coming. I’ve also had multiple times where real time estimate for arrival is 10 minutes out, and then the bus teleports and arrives the next minute. If I can’t trust the real time estimate may as well not put it there. To me it seems like this app has a serious problem with actually tracking the busses, either because the busses themselves have bad hardware, drivers aren’t sending updates, or connectivity issues. At the end of the day it’s not reliable which is a big problem

Hello, we appreciate your feedback and we're sorry to hear about your experience. The interactive map in the ONE to Ride app is updated in real time from our data feeds to provide you with the most accurate information. There will always be a delay from where a bus is located and where it's shown on the map. Usually, the delay is a few seconds, but it can get longer if the bus is in an area with minimal cellular coverage. We will pass along your comments to our IT Team for further investigation. Thanks for choosing METRO.

Good but can be better

Great visualizations of local routes, but should also include Park & Ride Routes. Ideally, this should be combined with the QTicketing app to have a 1 stop app.

Hello, thank you for your feedback and suggestions. We'll take them into consideration for future updates. Thanks for riding METRO.

Metropolitan Transit Authority of Harris County, responsável pelo desenvolvimento do app, indicou que as práticas de privacidade do app podem incluir o gerenciamento de dados conforme descrito abaixo. Para mais informações, consulte sua política de privacidade.