Ridley's Family Market 4+

Horrible app.
I have tried several times to get the app to log in. It will not. I enter the same email and password I log into my web account and it says “email and password do not match” I enter advantage number and it try’s to verify to an email I do not, nor have I ever had. I’m can enter ALL my data including advantage card and it can’t find me. Everything is correct in my online account- but the app cannot get pasted the wrong email address I’ve never had. Try to log in with my correct email to say no account exsists (I can log into the web with it). I’ve tried several times over several months to contact customer support about it and have gotten ZERO response. I give up and am deleting this ap. It’s garbage. Don’t waist your time supporting a store with no customer service.

I’d never heard of this but saw a price at the store that looked good. I saw that it said “digital coupon” on the sign. So I downloaded the app while I shopped. I put in my phone number and my advantage number but it just kept asking for more information. Information that Ridley’s already has with my Advantage Card. I’m in line trying to get it to work. The cashier can’t help and starts letting people go ahead of me. I’m not an idiot, I’ve shopped with Ridley’s for 30 years but now I’m embarrassed. I walked away. Other stores are cheaper but I shop at Ridley’s to support the “hometown”. I live in Jerome where their headquarters is. But I won’t be back. The “20 minutes” it would take to mess with the app will get me to Winco where there is no added hassle.

So if I come into your store and a item is on sale I don’t get the sale price unless I choose it on the the freaking app???
What are you going to do about elderly people who don’t even have cell phones?
I have supported my local grocery for years but I think it’s time to change to a store that just gives me the sale price when I go in, and not have to waste my time with an app!!!!!