Screenshots

Description

Rio Grande CU’s Mobile Banking App helps you safely and securely manage your money from your mobile device no matter where you are. The free service gives you 24/7 on-the-go account access using your RGCU online banking credentials.

Features include:

Balances and Transactions – Know how much is in your account by viewing balances and recent history.

Transfers – Easily transfer money between your RGCU accounts.

Bill Pay – Schedule payments, view recent payments and pay bills.

Find Us – Get GPS-enabled directions to nearby branches and ATMs.

Contact Us – Send secure emails for support.

Text Messaging – See your balance and recent transactions via text message.

Your security is our top priority. RGCU's mobile banking app is as secure as Internet banking, protected by advance technology such as SSL encryption. No private data, including your account information, is ever stored on your mobile device. Learn more at https://www.riograndecu.org/resources/privacy-policy.

For more information about mobile banking, please visit https://www.riograndecu.org or contact the Member Resource Center at (505) 262-1401.

* Must be enrolled in online banking.

**Your mobile device carrier’s standard charges may apply. System availability and response time is subject to market conditions.

***Location permissions are necessary to determine your current location to display nearby branches and ATMs.

What’s New

Version 4.38.185

Thanks for using the RGCU App. New features in this release include:

• The ability to pay a person using their cell number or email address
• The ability to initiate a stop payment on a check
• The ability to activate a new credit or debit card
• Online loan and account applications
• The ability to monitor your FICO score
• Make an appointment to visit a branch
• Initiate a VideoCONNECT session
• Get answers to frequently asked questions

Ratings and Reviews

4.7 out of 5
3.5K Ratings

3.5K Ratings

Bino's mama ,

A REAL PAIN

I don't mind change but this latest process has been extremely frustrating. Had to go into a branch to update my info. Because it had to be done on a laptop. I don't own one and I retired my desk top years ago. I'm not real fond of the new look either.
I must say, the employees who have had to put up with members like me have been very gracious and professional.

Frank Conway ,

Works fine usually

I’ve been using this about a year to check balances, move funds etc. I like that it lets me use the sign in for my cell phone, which in my case is my fingerprint. That function stops working once in awhile. I’ve deleted it and downloaded a fresh copy but it still does that now and then.

Update: Just now I tried it for the first time in a few weeks and it worked just fine, so perhaps they’ve worked on it? I still recommend it though. There’s usually a time lapse between when things are introduced and when they are working flawlessly for all the odd devices out here.

Deb1016 ,

Paying bills not as easy as with computer but it has gotten better

A great app for viewing balances when out and about. The computer is much easier for paying bills. I am editing this a year later: yes, the computer is still easier but the app is good for paying 1 bill at a time and for transferring from savings to checking. It gotten easier over time and with all the improvements I’m upping it to 5 stars.

App Privacy

The developer, Rio Grande Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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