I have been with Rio Grande Credit union for over 30 years and never been disappointing until our recent commercials. The commercials with Annette, makes women and individuals who live in the south valley sounds so uneducated. I have spoken with different Bank Managers who actually have stated that they cannot believe that Rio Grande credit union would have that type of commercials “what type of people are they trying to attract”??

I’ve been using this about a year to check balances, move funds etc. I like that it lets me use the sign in for my cell phone, which in my case is my fingerprint. That function stops working once in awhile. I’ve deleted it and downloaded a fresh copy but it still does that now and then. Update: Just now I tried it for the first time in a few weeks and it worked just fine, so perhaps they’ve worked on it? I still recommend it though. There’s usually a time lapse between when things are introduced and when they are working flawlessly for all the odd devices out here.

While I appreciate an upgrade in this instance some features are missing. I would prefer that any pending transactions show in the overall account balance rather than having to look at upcoming and doing the math. This is really inconvenient. Also I lost accounts that were previously linked and apparently I have to go into the branch and take time out of my day to set this up again when I did not chose to remove those accounts. This bank is just becoming increasingly inconvenient for me and my friends and family share who are also members share the sentiment.

A great app for viewing balances when out and about. The computer is much easier for paying bills. I am editing this a year later: yes, the computer is still easier but the app is good for paying 1 bill at a time and for transferring from savings to checking. It gotten easier over time and with all the improvements I’m upping it to 5 stars.