iPhone Screenshots


Designed with you in mind, we’re making roadside assistance that much quicker and closer for us to reach you and your loved ones, wherever your travels take you within Australia.

Our Roadside app has been jointly designed by Toyota Finance and our partner 365 Assist, and assures you of:

Trusted roadside assistance
» We’re there to lend a hand in making assistance possible 24 hours a day, seven days a week

» From empty tanks to locked keys in the car, we’ll help get you back on the road in just a few taps.

GPS location capability to make it easier for us to find you
» One of the most common questions asked by traditional call centre assistance is “Do you know what your closest cross-road is?”. Not sure of the answer, don’t worry, the apps geo-tracking finds your exact location using your mobiles GPS.

» Feel a little more at ease whilst the app provides you time frames on how close your service provider is to helping you.

Connecting families
» By conveniently adding multiple family membership accounts in the one app you can stay
informed if and when your children or partner are being assisted. Just another way we’re making it a quick and simple process to request assistance.

Download the Toyota Roadside Assist app today for complete roadside assurance.

Not a Toyota Roadside Assist member yet?
If you do not have roadside assistance with Toyota Finance, you can call on 137 200 to request immediate service and we will help get you back on the road. You will be asked to pay a call out fee and purchase a policy, so you can remain covered in the event you need assistance in the future.

Or, to renew your current plan go to: www.toyota.365roadsideassist.com.au

What’s New

Version 1.2.9

What’s new in version 1.2.9

We’re continually striving to offer our app users a seamless and user-friendly interface. Our developers have been working on improving its features, so you have a smooth customer experience with any minor bug fixes. Once you’ve updated your app, you’ll enjoy better functionality and ease of use.

Genuine Roadside Assistance

Signing up has been simplified
You only need two credentials - your mobile phone number and vehicle registration.

We’ve added a new Profile menu feature
You can now log in or out of the app without having to close your application

Forgot your password?
You can easily reset at your fingertips.

UX Updates
- Multiple enhanced security features including brute force protection security communications and secure authentication validation.

In the coming months we’ll be adding even more features.

Love keeping track of your provider?
We’re adding a display of your support specialist in real-time, so you know exactly who is coming to help, and how close they are to arriving.

Got a question?
Rest assured app quality is our priority and we’re always looking to improve.
Email us on tech@365assistance.com.au

Ratings and Reviews

1.0 out of 5
5 Ratings

5 Ratings

Coolride1971 ,

Unable to setup app for use

I was not able to setup the app for use. I entered user name, VIN, and Agreement number. All I get is a message saying Sorry we could not locate any existing details. Please check them and try again or contact our support team.
I have no idea how to contact the support team. This app need a lot of work.

FamilyMac6 ,

Not able to setup

It says it does not recognize me when trying to put in my information. Can’t use this app at all.

Edmond, OK ,

Useless if I can’t register

Using all the available data from the roadside assist contract, I can’t register so I can’t login. Who wrote this App. One of the most unfriendly unhelpful Apps I have seen.

App Privacy

The developer, 365 Assistance Pty Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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