Roadside Assistance 4+

Amazing customer service

This company is quick to respond and has amazing customer service. The guy who came out to help me on a lock out situation was also nice enough to jump my car. Very friendly and fast experience. Would def recommend to those who do not have a roadside assistance added to their insurance.

Developer Response ,

Thank you for you review Amanda! I'm happy we were able to find help for you when you needed it :)

This company is a waste of time and money.

I had the worst experience.

I requested a service for roadside assistance online and never received it. I followed the instructions in the text message they sent me. I was supposed to call after 15 minutes if I didn't get a service status update. So after 15 minutes I called and the woman who answered said that I scheduled the service for the next day at 7:00 a.m., when the website doesn't even have the option to select the time. She changed the time so that I could get the service and told me to call back in half an hour to check the status. I did that and to my surprise they couldn't find any information with my phone number and my name. The only option they were giving me was to open another service and that I would have to pay for that again, because there was nothing else they could do. None of their employees were giving me real options and when I asked them about a refund they couldn't do anything because they are not the ones who work with refunds that I had to called a different phone number. This company charged me for a service that I did not receive. I sent an email but have not received a response. I have also called more than ten times and they keep transferring me to different insurance companies that have nothing to do with them.

Don’t even try it

I locked my keys in my car. Looked online for a night time lock smith. when I couldn’t find on in my area I found and downloaded this app. To my pleasant surprise they said they would dispatch someone to set me into my car. Pricey at $89. I didn’t have much of a choice at 11pm. I canceled the call after the help failed to arrive. Even though the help did not come, they charged me $30. Said it was in the terms of service that a cancellation would still cost $30. Even though no one ever showed up. The other mistake was giving them one star rating. The next day I was able to get a locksmith to open my car for only$40. These people are an overpriced Ripoff! UPDATE:… Drive roadside did not refund my money, so I called my bank and asked them to cancel the charge. My bank refunded my money and I deleted the app from my phone. AGAIN, DO NOT DOWNLOAD THIS APP, they only ‘ might’ show up, but will charge you regardless. BUYER BEWARE!!!