Rockland Trust Mobile Banking 4+

Rockland Trust Company

    • 4.4 • 6.2K Ratings
    • Free

Description

Download the free Rockland Trust Mobile Banking app and manage your account 24/7 right from your mobile device or tablet. Rockland Trust Mobile Banking allows you to deposit checks simply by taking a photo of the front and back of the check, view account balances and activity, transfer funds, pay bills, schedule payments, find branches/ATMs, and more.
Accessing the app is easy. Use the same User ID and Password that you use for online banking. Or use the options for authentication with your fingerprint on eligible devices.

Consistent look across
No matter which device you're using, you'll experience the same clean simplified design.

New Mobile Banking App
Now with the same features and functionality you're used to on your desktop.

Fingerprint Login
Securely log in with the touch of your finger.
Not an online banking customer? Go to RocklandTrust.com and enroll in online banking to obtain a User ID and Password.

We’re always happy to hear your feedback and suggestions. Please message us at customer.service@rocklandtrust.com

What’s New

Version 12.1.5724

Enhancements and minor bug fixes

Ratings and Reviews

4.4 out of 5
6.2K Ratings

6.2K Ratings

ffclux ,

Performance lags behind that of your Customer Service

I believe RT has the best, the very best C/S dept not only in your sector, but across most sectors! However, the time lag in +/- activity on an account takes an inordinate amount of time! I am a customer of decades now living in Europe, but I still have a need for a US bank. The banks here are far faster with the ‘real time’ balances and statements. It seems the most noticeable difference is their reliance on e-transactions, no paper devices. For example, my balance does not reflect 3 transactions for early to mid-week last week. Sending payments electronically should be immediate, not waiting for the payment to be USPS delivered prior to debiting. Or at least have a ‘pending’ transaction summary so one can easily see the balance. It’s a small point, but it keeps me from giving you a 5 star review. Respectfully, Frank Cullinan

Great Cranberry ,

Great!

If there’s a way to contact, directly or through a customer support service, with a live website IT technician I have not found it.

Regular customer support personnel are great but aren’t always able to explain technical issues. For example, during troubleshooting, a webpage they expect the customer to see isn’t what is seen. I can’t remember for sure, there may have been a time or two when the regular customer support agent transferred me to an advanced support department. I may be thinking of a website.

I have made suggestions for changes to the website in the past, usually through regular support. One item I suggested to change was on the check and deposit image viewing page. There was a drop down list. It had two choices and was on the left side of the top menu bar. I also believe it had to do with the labeling of the button. There was no indication that the button had two choices. I again believe the default was check view. Deposit view wasn’t indicated. My suggestion was to get rid of the drop down list and make the choices into two buttons.

boujeekw ,

Love it!

Their online bank is probably one of the only reasons I still bank with them. I live in the south now, and they don’t have Rockland bank here, but their online bank is so good I can’t leave haha. They have great customer service, every time I’ve had an issue they fix it or explain the problem. Their customer service line also has real people! No sketchy people with thick accents reading from a script!! App will show a purchase on my account that I made 5 mins ago (seriously!), checks ready right away! You can’t beat that. Ive been with Rockland for 5+ years and two moves. I’ve tried other banks but Rockland has them all beat! The only reason I gave 4 instead of 5 stars is because there are the occasional glitches. Sometimes you click on the account history or try to deposit a check and an error message shows up. Nothing too major and nothing that has lasted longer than 5 mins. 👍🏻👍🏻👍🏻👍🏻

App Privacy

The developer, Rockland Trust Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

More By This Developer

You Might Also Like

Finance
Finance
Finance
Finance
Finance
Finance