Rocky Mountain Power 4+

KUBRA Arizona, Inc.

    • 2.0 • 131 Ratings
    • Free

Screenshots

Description

With this free app from Rocky Mountain Power, you can pay your bill, report a power outage or check the status of an outage from anywhere 24/7. Bill-ready and payment alerts help you stay up-to-date with your account. Outage alerts keep you in the know during storms.

Features:

• Report an outage or check the status of a previously reported outage for your home or business.

• Get the latest outage details including estimated restoration time, crew status and cause of the outage.

• Receive outage restoration alerts on your device to stay informed during a storm or service interruption.

• Review your account balance.

• Pay your bill quickly with your debit card, credit card or through your checking or savings account.

• Receive payment confirmations and bill-ready alerts on your device.

• Easily swipe between multiple electric accounts to pay bills and get outage details for each.

• Log in with your existing Rocky Mountain Power user ID and password, or quickly and easily create an account to access secure services through the app.

• Stay connected with direct dial to customer service, get the latest news and tips, and follow our social media channels.

Data charges may apply for notifications. Fees apply for debit and credit card payments.

What’s New

Version 4.3.0

Rocky Mountain Power is now partnering with Paymentus as its new payment vendor, recognized as one of the leaders of billing and payment solutions in North America. In the future, this partnership will lead to additional new and exciting ways to pay your bill quickly and securely through our mobile app.

Ratings and Reviews

2.0 out of 5
131 Ratings

131 Ratings

Nicknamegamesucks ,

Bad App

So to avoid a service fee I’ve set up a link to my checking account. Every time I try to use it, the question comes up select a payment method so I tap that section and it says nothing is stored in there. I go and input my account info again, but it won’t let me because it says the info is already in there. Does this sound like a way the company is illegally trying to collect a service fee for having to use my debit card? Does to me.

freight specialist ,

Logging in

I have been using this app for a few years and liked it. They did an adjustment where I had to change my password. I also use the fingerprint to log in. It now will not allow me to log in that way monthly. I have used the new password they made me change it to a few times, but when I set it up for the print again it tells me I have to log in the other way first every time. Two complaints here. Can’t they make it work correctly with the print that I have so I don’t have to write down the password they forced me to change to? Shouldn’t I be able to keep the password I have chosen and used for years do I can remember it without them controlling my choices?

Up North Farmer ,

Useful

I find the app useful for reporting and tracking outages and looking at my bill.

My suggestion for improvement would be to not require signing in with user name and password so often. The security on this app is more rigorous than my banking apps. I find myself not using it because it wants me to use my password before it will accept biometric sign in. The password required is hard to remember so I just close the app; it is almost unusable. Thankfully I can still track outages without my password.

App Privacy

The developer, KUBRA Arizona, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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