RollerCoaster Tycoon® Puzzle 4+

I love this game. The levels are fun and challenging and story is interesting. I do wish the hints that flash at the beginning of each level would stay up long enough to read them. I feel like I’m missing part of the story because the go away too quickly. There was a recent update that stopped the game from opening on newer devices, like mine. I emailed tech support and they solved the issue quickly. They even responded to confirm the update was ready to be downloaded. I am highly impressed with their customer service. This game is well worth it!

Hello TigersLady,

We're really glad to hear that you've been enjoying the game. We've now fixed the crash during loading that was preventing users from logging in.
The update should be available shortly so visit the App Store and update later today!

We apologize for the delay and greatly appreciate your patience and your 5 star review! Thank you for playing RollerCoaster Tycoon Story!

I am enjoying playing this game, actually finished all of the previous levels. After waiting for the update it finally comes and now the game will not even load. Two days straight and no ability to log on. Please fix the issue. Edit: I’m dropping my review to one star. It has been a week since you broke the game with your update and not a single response or effort to fix it. I’m close to deleing the app altogether. I did enjoy this game.

Update - it’s been a few months they fixed the initial crash then updated again then another crash then fixed again with no new levels added. There have been updates but no levels added. It’s been a solid month since I’ve been able to play this game.

Update number 2 : Been a solid 6 months since new levels have been added. There have been several updates none of which have included new levels. They’ve changed music “optimized” things but yet optimization does no good when there are no levels to play.

Hey there, Whodeybaby,

We are so happy to hear that you enjoyed the game, and we sincerely apologize for the issues that you've experienced. We released a new update yesterday (May 7th) that should alleviate the problem. If you are still experiencing similar issues, you can submit a help ticket in game, within the Options menu and we will be sure to get it addressed, ASAP.
Please keep enjoying the game!

I started playing this game last week, and spent a decent amount of money through in-game purchases. I saw there was a new update that talked about balancing the game, so of course I downloaded it. With the new update, the game crashed within 10 seconds. I should’ve done my homework before giving them any money, because this appears to be an issue with previous updates based on reviews. It’s pretty sad that this company continues to have this issue. Every update should be tested before release.

It took them 5 days to update the app with a fix. In the meantime, I found another game to play. I was curious to see if the issue was actually corrected, and what they would offer as an apology. Well, the game loads, but no apology. No acknowledgement of the issue, and no items were given.

I’ll spend my money with other developers who appreciate their customers. I suggest you do also.

Hi Justin, I'm sorry to hear about the problems you had with the previous update. We'd like to help - please contact us at https://atari.helpshift.com/a/rct-story/ with your Profile ID and we can help compensate you for lost progress and the technical issues you faced. Thank you for playing RCT Story!