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At Roots our mission is to make eating natural food as easy and enjoyable as possible. Use the app to skip the line and pre-order your food! Pick a time and place and we'll have your order ready and waiting so you can enjoy some Roots, worry free.

* Skip the line and choose an exact pickup time
* Re-order past orders to save time
* Customize your bowls to your own personal taste
* Order to drop off locations throughout your city

Founded by UVA alumni, Roots provides healthy and delicious natural food in a fast-casual setting.

What’s New

Version 8.1.0

* Fixed a bug affecting changing locations in the confirmation screen
* Better handling of push notifications

Ratings and Reviews

4.0 out of 5
453 Ratings

453 Ratings

MeltMeAway ,

Fantastic service, but app is pretty rough

First of all, I *love* that roots delivers to my business! It’s the best salad bowl I’ve ever had and being able to easily get it for lunch like this is great.

That being said, the app has a slew of UI issues that make it confusing. Affordances like the dots on the bottom of the screen make it seem like you should be able to swipe horizontally but you can’t. It’s hard to tell if you’ve actually clicked on a bowl and added it to your order: the only sign is a tiny orange one, and there’s no feedback otherwise. If you add an item twice, there’s no easy way to undo the second add. Some of the icons look like they’re clipped by their container. I’d love to see Apple Pay added in the future! Having this app is definitely better than the alternative, but some user-friendliness would be awesome too!

App is 3/5 at best, but the service it provides is 5/5!

nickname472838472 ,

Love Roots! App could use a couple refinements

The food is great and super customizable so that speaks for itself, but occasionally there will be a glitch in the system that prevents ordering entirely (for example, I couldn’t do a mobile order at all this past weekend because of the “error with the servers” messages). Also, sometimes when I go to pick up a couple minutes after my set order time, the order number will be mysteriously gone from the app so I need to check my email for the receipt to get the right order number. That’s no big deal, but just a small inconvenience. Anyways, Roots itself is great and v worth it

kathi VA ,

Bare minimum

App is a bare minimum for placing an order. In general that is not a bad thing - I don’t need a bunch of crap about what music is currently playing at the store or things like that in a restaurant app. One VERY annoying thing is I haven’t been able to figure out how to look at current rewards without actually placing an order. I’m pretty sure I lost a reward because I could never “find” it and didn’t know when it expired. That would be the one upgrade I would suggest.

App Privacy

The developer, Roots Natural Kitchen, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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