iPhone Screenshots


With Sac311, information and city services are now at your fingertips.

• Request Service feature allows you to quickly and easily request city services including requesting a bulky-item pickup, pet complaints, pothole repairs
• Snap a photo and submit it with your request
• Use your location or drop a pin to help pinpoint a location on the map
• Track the status of your request using your Service Request number
• Register and log in. An account will make it easier for you to view and track your requests and will ensure we have accurate information for future requests
• Get updates! We’ll notify you as work is completed
• See what we’re doing in your neighborhood by using the Explore map
• Request to follow others’ open requests
• Search for answers using helpful knowledge articles. Was the article helpful? Give us a thumbs up!
• Look-up an address to see your waste service day or find you council district

The City of Sacramento’s 311 Customer Service is available 24 hours a day, 7 days a week, including holidays. We are committed to strengthening neighborhood services while continually improving.

Love the app? Rate us!

Visit us online at Sac311.org

What’s New

Version 4.1.4

Improved session
Added new UI when there is not an active internet connection

Ratings and Reviews

3.3 out of 5
13 Ratings

13 Ratings

jesse t 1981 ,

Update looks good, removes useful feature

The update looks good, but it moves the most useful feature for me out of the app to a website. I used the app most weeks to check if it was recycling pickup time or not. Now that feature is a link that takes you to the city website instead of showing the info in the app.

New Format is awful ,

Another example of trying to fix something that was not broken

The original 311 app might not have been perfect but it was very useful and easy to use. I had not used the app for a few months and was saddened to see that it had been replaced with one that appears to have been created for the ease of developers instead of users. Another example of making an app less user friendly while trying to fix something that was not broken.

HarmonicaMan420 ,

Really useful resource

Just installed it, lots of really useful resources and information!

App Privacy

The developer, City of Sacramento, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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