Fidium Attune WiFi 4+

Plume Design, Inc.

    • 4.2 • 4K Ratings
    • Free

iPhone Screenshots

Description

Fidium Attune™ WiFi, powered by Plume HomePass®, gives you total control over your home WiFi experience. Our free, easy-to-use app gives you a 360 degree view of your entire home WiFi network. If you need to run a speed test, know who’s online, troubleshoot a home network issue, monitor network and home security, or set controls around when to make access available—you have a simple interface at your fingertips 24/7.
The app walks you through your network set up and the smart system will constantly adapt and make improvements to ensure your connected home is running at peak performance every day. With Attune, you’ll get new insights, more customization and an unprecedented level of communication from your smart home devices.


Fidium’s Attune™ WiFi app offers the simple, smart controls that improve your experience as an internet customer.

What’s New

Version 3.115.3

New feature! IoT Onboarding Mode: a special networking profile to help you connect IoT devices to your network that may not be discovered by your phone right away. This feature adds seamless support for claim 2.4GHz IoT devices.
Added the ability to enable or disable automatic speed test in Adapt
Improved UI on Adapt card on home screen
Improved UI and UX for Freeze Schedules
Bug fixes and performance improvements

Ratings and Reviews

4.2 out of 5
4K Ratings

4K Ratings

TYPEAaa1 ,

SUPER FAST! Way better than cable.

FIDIUM uses fiber optics which means you have a dedicated line to your house. Super fast connectivity and reliable signal versus cable. Night and day change!!

Spectrum cable uses coaxial cables which means you share with all your neighbors and likewise get throttled back if it’s a busy time. Do you ever see a spinning circle? Pixelated screens? Won’t connect? No internet found? I had all of that. Thought it was my router. Nope. Thought my phone was to blame. Not true. It was the service!

Spectrum cable uses outdated technology which results in subpar connectivity and speed. It’s super expensive and unreliable. Some apps will require you to “connect to a service provider” so you shouldn’t ditch it all together. However, Fidium is far and away superior. Highly recommend 👏😎

White Pine Cove ,

Game changer

I moved to owls head Maine a year and a half ago and struggled making phone calls and using the Internet during this time. I was constantly having to move my computer and phones around to try to get reception. The Fidium high speed Internet is not only fast but faster than the Internet in my office in South Louisiana. Extremely happy with the new service.

Lighiche ,

Worst Service

Despite high hopes when installed, Fidium has been a disaster. Frequent drops, intermittent slow speeds, but the worst has been the website user interface. I’ve tried for months to pay my bill online, but every time I click on the link the site circles back to the page that I’m on, never completing the link, never allowing me to pay online. I downloaded the app, but I’m stuck on a page which states, “Searching for pods…” and nothing more happens.

Customer service has been worthless. Aside from an overly long wait on hold, once connected the customer is bounced from agent to agent, each agent asking in turn for the customer’s lengthy ID number, despite the fact that they can easily look up one’s account by name, or phone number.

Not a single suggestion offered has worked, agents are condescending, I’ve been treated as an old guy who’s simply not internet savvy, with no suggestions for resolution of the problem. When I asked, repeatedly, for a physical mailing address to which I could send a check, it was only on the third request to a supervisor that I received the info, with the admonition that if payment was late I could lose service.

Had I any other option at all where I live I wouldn’t use Fidium, and certainly wouldn’t recommend the company.

App Privacy

The developer, Plume Design, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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