Support for Firebase Analytics & crash detection
Location services updates
Ratings and Reviews
Useful but could be better
This app is useful, and it works. However, there's one thing that really annoys me. I have to log in every time I use the app. Since an app is designed for an individual's phone, there's no reason why I shouldn't be allowed to stay logged in.
Since the major upgrade, the outage map is OFTEN unavailable. It always says that Entergy is “performing maintenance.” If Entergy performed that much maintenance, the app should work.
Good for paying bill but not much else
For the most part, my use case is just for checking my bill on the go, as well as looking up usage statistics when I am away from my computer. That being said, I have had no issues with paying my bill through the app (its almost the same process as through the website), but the most frustrating aspect of this app is the lack of TouchID/FaceID authentication to securely logon quickly and easily. Since I use an offline password manager across my devices, this becomes a pain since I have to go into my password manager app, authenticate to the password manager via Two-Factor Authentication, copy my password for my Entergy account, go into the Entergy app, enter my credentials, and then once I am authenticated I can view my account. For me, this is the most tedious part of using this app and is long overdue for product improvement. Please look into implementing TouchID/FaceID in the app. Thank you.
Payment option is fixed
After the 5th time of downloading this app, I am now able to pay my bill through it. This was the main issue with the app for YEARS. Sad it took this long to fix but it works fine now. I paid through e-check so if there are any issues with others accounts, try that instead of a CC or debit card
- Entergy Services, Inc.
- 10 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Medical/Treatment Information
- © 2014-2019 Entergy Corporation
With Family Sharing set up, up to six family members can use this app.