My Optimum 4+
CSC Holdings, LLC.
-
- Free
iPhone Screenshots
Description
Introducing the all-new My Optimum app
Find what you need in the palm of your hand and manage your Optimum account right from your phone. With the My Optimum app you can:
• WiFi Management and Internet Troubleshooting
Get total control at your fingertips. Check your WiFi network, view or update your network name and password, examine network details, and troubleshoot internet issues. Find outage detection, helpful tips to optimize your speed and network. Plus, get updates and notifications regarding your Optimum account, reported outages, or bill reminders.
• Quick and Easy Bill Pay
Make sure bills get paid on time, every month with Auto Pay or make a quick and easy one-time payment at your convenience
• Optimize your Speed
Receive step-by-step instructions and visual cues for pairing, installing, and placement guidance during the installation of your WiFi extender. With real-time and specific feedback for the extender on your account on how to place it correctly, your experience will be seamless.
• Personalize your Experience
Effortlessly manage your home Wi-Fi network and your devices—anytime, anywhere. Create a customized profile for each family member and organize devices by the people that use them most. Plus, monitor and track usage and screen time across all the devices in your home.
What’s New
Version 1.5
We've improved billing!
- Quick Pay is now My Bill
- Make partial payments to help with budgeting
- Schedule payments to fit your needs
Ratings and Reviews
Latest update fixed my issues
Edited: After they released their latest version, I can see my bills, and the app is no longer crashing! Changed from 3 to 5 stars.
Like others have stated, there is no way to view the actual bill in the ‘My Optimum’ app, you either have to use their website or the old ‘Optimum Support’ app, which is frustrating. I do have to say the UI is smoother and more modern than the old app, which is a good change. I found a crash: from the list of devices connected to the WiFi, if you try and click on a device, the app will act like it is opening to see the device details but will then crash. Model 2022 SE iOS 17.
Developer Response ,
Hello. Thank you so much for the feedback. We really appreciate it! We are here for you and would really like to help with that crash issue. Please send us an email with your account information to AppSupport@AlticeUSA.com so we can best assist you. Thank you so much. ^Antonette
Wasted technicians
Had to wait one day to long before paying my bill. Got suspended for 1 day. Paid bill and now they can’t turn my internet back on because my modem no longer works? Worked just fine until they suspended the account now nothing wants to work. Now paid for internet that I cannot use and telling me I have to wait 4 days before they can get someone out to replace my modem and troubleshoot it. That is a waste of everyone’s time and money and I can’t even get a prorated discount or a refund when I paid a couple hundred dollars to make sure this didn’t happen. These people need to figure out what button they need to push to turn my crap back on. Having autistic kids and no way to occupy them is absolutely not ok especially when I pay money for a service that isn’t being received. This company is a giant thief and worse than pirates. Find someone else to get your internet through because optimum is not worth the hassle
Very helpful app!!
My Optimum cable internet was down, and so I powered off both my router and my cable modem, waited about 10 seconds, and powered both back on, but my cable internet was still down. So I went into the Optimum app, and the app detected the problem. I followed the instructions from the app, and now my cable internet is up and operational again! Am very pleased with this app as a result, and so now I know if I encounter a problem with my cable internet again, I’ll go back to the Optimum app for assistance 👍
App Privacy
The developer, CSC Holdings, LLC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- CSC Holdings, Inc.
- Size
- 52 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 CSC Holdings, LLC.
- Price
- Free