Now there’s a faster and easier way to pay your bill, get insights on energy usage, and report outages while you’re on the go.
We just made it easier than ever to manage your account with our new site. For added convenience and security, simply sign in to the app with your new conEd.com ID.
If your account was created prior to July 2017, you may need to activate your account at conEd.com. Simply click “Activate Now” in the mobile app, and follow the instructions to register for a new account online.
A new, simplified design makes it even easier to:
* Review your bill
* Pay securely
* Compare and manage your energy usage
* Get tips for lowering your energy bill
* Report outages
* Update your profile
* Contact customer service
• Updates and General Improvements
Ratings and Reviews
Always good to me.
I have had Con Edison for decades now. As a disabled senior citizen, ConEd has worked with me and have always been good to me.
Since a big operation last October, I have been unable to speak. I cannot convey how much this has changed me. Actually, ConEd sent me a letter to ask for a doctors note that stated the electric medical devices I use. Two doctors sent them in. I was in the office when the doctors office tried to fax it, but it didn’t go through. The sent it to the email address listed. A second doctor sent a letter in, but again, ConEd said they didn’t receive it. Perhaps they got them by now as I haven’t received another letter. I have a copy of the second letter in my email, which I can send via email.
I’m only stating this as my life is hard enough without a voice and you would not believe how badly people treat me on the phone. Have a text to talk app on my cellphone, but have been hung up on many times.
Anyway, aside from the medical needs letter, ConEd has always been good to me, and I thank you all very much.
Needs some improvement
I gave the app 4 stars instead of 5 because it is obvious that my banking information has been saved since it shows the last four numbers of my account, yet it requires me to input both ABA and account information again. It makes me feel as though they are purposely making it more difficult so that I can join the auto pay. I feel that the app should give you the option of using your previously saved information.
Unable to log in: update
WHEN ARE YOU PEOPLE GOING TO SOLVE THE PROBLEM OF ME NOT BEING ABLE TO LOG IN VIA THE APP?! You people have lied to me and said this problem just happened but it did not and it’s still happening. What the hell is wrong with you people? I’ve in contact with you people and gotten nothing from you people.
I have an account with ConEd and would like to use the app but for some reason I’m unable to log in to the app. I was in contact with customer service via email and I was told I do not have an account. At the moment I’m logged into the ConEdison website. When I download the app it ask if I want to open an account. Can this be explained to me? I’ve been having this problem for months now. While on the phone with someone, I was told this problem just started. I was lied to. Thanks.
Update: I’m still not able to log in even after this update. I have an account with con ed. Still no response from anyone. I use same email and password as on the web page.
Developer Response ,
Sorry you couldn’t log in. We were having temporary technical issues that have been resolved. If you are not able to log in now, or run into any problems, please let us know at firstname.lastname@example.org.
Thanks, Abdul FI.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Con Edison
- 13.6 MB
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
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