Saily: An eSIM for travel 4+

As a first time eSIM user I had a bit of trepidation but this app worked flawlessly for me. I guess if you need a local phone number this isn’t the way to go, but I just mostly wanted Maps and email and the ability to send iMessages (only Blue works), use FaceTime, WhatsApp, and generally feel connected. Being on an unlimited data plan at home I didn’t really have a sense of how much data I’d need. Bought 1gb for 3 days in London and 10gb for 30 days in Spain (was only there for 14 days but that wasn’t an option). Left each country with data to spare.

So I spent a total of about $21. My carrier’s International Plan would have cost $170.

Easy to set up. I just followed their instructions to the letter. I guess my only slight complaint is in the wording of the installation instructions - which at one point say something like Activate your SIM (which can be done anytime up to 30 days before you actually touch down in your new country) but that is different than the actual Activation - which shouldn’t happen until just before you arrive at your destination (while you still have internet access) as that begins your clock.

Another thing I noticed - that wasn’t a problem - is that in the UK my eSIM didn’t work with my VPN active, but it did in Spain. Different rules for different carriers I suppose.

Bottom line it was easy to use, did exactly what I needed it to do and saved me a bunch of dough.

Hi! We are glad to hear you enjoy using our services! Thank you for your amazing review!💛

I’m staying in Guatemala for 3 weeks and this eSIM has been a life saver! Anytime I have traveled abroad before I’ve had to buy a physical sim and it’s always been a long, annoying process and many times it doesn’t work at all! I didn’t have to go to a bodega to get a physical sim or keep track of my original sim for the duration of my trip. The instructions were so clear it took me less than 10 minutes to activate. So far I’ve had great service everywhere, seems like they utilize Claro for 5g connection. Highly recommend.

Hi! We are glad to hear you enjoy using our services! 💛

I bought 10gb for my recent 1 week trip to Japan. The data worked on the first day, then abruptly became unusably slow-- could not use Google maps or even do a basic Google search. I contacted customer support and was told there wasn't enough coverage available, with no ETA on a fix. I requested a refund for the remainder of my plan as the data was not working, but was denied due having already used some data on the first day. I ended up having to find and pay for another data provider for the remainder of my trip, which worked great with no issues. Would highly recommend people to look into other providers that are comparatively priced, but are more reliable and have better customer support. I used docomo through Japan Communication Inc. (~$13 for 9gb) and my sister used airalo with no issues.

Hello, we deeply regret the inconvenience you experienced. Unfortunately, our refund policy permits refunds only if no more than 1% of the data plan has been used. We sincerely apologize for any frustration this has caused. Your feedback is crucial to our ongoing efforts to enhance our service. 🙏