Enjoy all your membership perks with the Sam’s Club app.
Save time and shop easier every day with the Sam’s Club app. Make the most of your membership with these best-loved exclusives, including free Pickup, Scan & Go, Pharmacy and Free Shipping for Plus members. Save even more with Instant Savings and track your Plus Cash Rewards. Use the tabs at the bottom to find Home, Scan & Go, Account and more.
Scan & Go™ Checkout
Now you can pay for gas with the Scan & Go™ feature to save time at the pump. In the club, shop contact free and skip the checkout line. Just shop, scan and pay, all in the app.
Shop in the app, then schedule a free Pickup time that works best for you. We’ll have your order ready when you arrive.
Start your cart and easily reorder your favorite products, directly in the app.
Transfer prescriptions, request refills and manage prescriptions for the whole family for maximum convenience.
Quickly find your membership card in your account and access other membership details.
Shop and ship directly to your home or workplace – Plus members get free shipping.
Download the app and get the most from the club today.
We’ve made enhancements across the app to make things faster and easier – and cleaned up some bugs along the way.
Ratings and Reviews
Lesser of two evils
We switched to Costco about 10 years ago and have not regretted it until recently. We decided to get a basic membership to Sam’s club again just to see if it will fill the void missing at our Costco. We didn’t even get through half the store when we made our decision. Costco has stopped selling (not even offering an alternative) to so many items that we found at Sam’s. We found the exact garlic bread brand and more options with ice cream. We also found it had a good wine selection and baking items. We went in with a plan to only pick up 5 items and walked away with a cart full. I’m sure that’s not a surprise to most. We are looking forward to using this app for the scan and shop feature because that is amazing! After not allowing Apple Pay, etc at the stores this one shocks me. I had been thinking that Costco was advancing more quickly with technology, but that has not been the case at all. I also really appreciated the final check at the exit. It seems so much more secure for the store to just scan the receipt and then a few of the small items. I’m very optimistic about switching so far.
Love the pick up service! Some areas to improve tho.
I just really wish a few more items were available to actually be picked up. For example the Choc Chip muffins. I used to add those to my order all the time and now they are “in store purchase only”.
I suffer from a knee injury, with chronic pain, so it’s extremely helpful to order my water, laundry detergent and big bags of dog food via the app and have them brought out to my truck. Staff is always sweet.
My only other complaint is; if an item you ordered is out of stock, you do NOT find out until you get to to the store. No call, no text alert, no email, nothing. And more than a few times the ONLY reason I drove all that way, was in fact to pick up the very item they were out of of. Very disappointing.
I brought it up last time I was actually in Sam’s Club and it was suggested to me to call ahead of time just to doublecheck that my item was in fact in stock. I sat on hold for approximately 2 hours on and off because I kept getting disconnected. Called back to get disconnected AGAIN. So it’s frustrating and I definitely think they need to improve that, because the item that is out of stock still shows in your cart that it’s there. Until of course you drive to the store, park, check in & and then they com out with your things and apologize that it was out of stock. Sigh.
Love the free shipping for Plus members, but...
Love the convenience of shopping from home, in addition to the free shipping for Plus members and the safety factor during this pandemic. Being able to order many of the items we use online means I can get get in and out of the store much quicker when shopping for fresh foods, thereby reducing my risk of being exposed to the virus, though I sincerely miss being able to take my time browsing up and down every aisle in the store.
My only complaint with shopping at Sam’s online — and it’s a serious enough matter to have caused me to deduct 3 stars from my rating, is the careless packaging of my orders for shipping. Multiple times when ordering canned goods, the products were shipped in a box that was much too large, with only a small sheet of loosely crumpled paper to “fill” the expansive void, such that the cartons of canned goods get thrown and bounced around inside the box during shipping (likely beginning with these careless workers at Sam’s who probably throw the boxes once they’re packed for shipping, considering the fact that they’ve already shown how little they care about protecting the products inside) resulting in a torn carton with some of the cans spilled out on one occasion, and badly dented cans on several occasions. This is unacceptable and indicative of possibly poor training and little to no supervision, but most likely due an insufficient number of employees to handle the workload.
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- iPod touch
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