Interested in learning about Samsung? Need support? Anyone can visit Samsung Elite to get information on as well as help with our latest products, services and innovations all in one place. Get product quick tips, watch videos, participate in communities and earn points.
For assistance, contact SamsungElite@sea.samsung.com.
Ratings and ReviewsSee All
Good training platform for carriers. Also
An aggressive attempt from Samsung to reward employees. Only recommendation is to update the prize catalog side by side with phones that come out. Note 20 people are getting them, but elite points are not being given out...
The Note 20/ A71/ A51 points are not registering in app.
Samsung Employee Purchase Program advertisements are on here and they promote deals for employees (which I thought was awesome) until I purchased 2 Galaxy S10e's and expected to get a $400 rebate back for each on March 28. Now I'm on week 10 & the e-commerce, promotions, pay/rewards, and customer care can't find out where my rebates are and I have already explained to ALL of the Samsung departments where I found this promotion and no one wants to help. When I go to contact us on Samsungepp they don't reply once you put your information in because it has been 3 weeks since I've asked for the status. I'm saying all of this because this app should NOT advertise if the company cannot back it up or provide the proper customer service to contact.
Train to enter in sweepstakes? Wow. Sorry about the bitterness but why offer a catalog that is unattainable. Retail has an option to win big by getting more points getting Samsung pay sign ups etc but care has to somehow have friends and family sign up to get you extra points and hope you have enough friends and family to get you to the required level. Guys this needs to be looked at, it’s broken. Knowledge is key but worthless here if it’s just extra work to be placed in a sweeps. I’d like to save for a phone or accessory, All this information is provided by carrier
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The developer will be required to provide privacy details when they submit their next app update.
With Family Sharing set up, up to six family members can use this app.