SeaWorld +4

Sea world,,, it’s an amazing and relaxing Park,,, it’s my opinion) I’ve been in to all W.D.W parks and it’s extremely exhausting parks beautiful of course but they are exhausting ,, While at Sea World there’s always a place to rest,the cast members give directions they all look like they enjoy working there , while in WDW always hiding there tattoos it’s truly amazing the difference always looking exhausted ,,,,, and of course Sea World gives me the opportunity to be able to see part of the Ocean that I otherwise wouldn’t be able to see thank you Sea World

Thank you very much for your feedback!

This app used to be helpful. Now you can only look at the current day. You have to go to the website to do anything else. I’m going tomorrow and I’m still trying to figure park and show hours but I guess I won’t be able to until the morning. Worst update ever!!! So bad I actually took the time to write a review which I never do. I like some of the functionality but not at the cost of what they took away, please change it...make it a hybrid at least that has to be better. Right now it’s a waste of space on my phone. :(

After visiting the park I can see where some of the updates are helpful. I don’t get on rides so wait times don’t help me. But since the stores changed A Lot having the new descriptions was helpful. I also figured out where the link to the website was in the app to do my future visit planning so I updating my rating. I also appreciate that feedback is being read and responded to so thanks for that!

Thanks for the feedback, xtablue and sorry the app isn't meeting your expectations. We optimized the first version of the app around day of, but we're currently working to build functionality to support future dates and visits. Until we have this built out, feel free to use our mobile website - the old app was just the website in an app frame, so it will have all the functionality that you're used to.

When I first downloaded the app a couple of years ago it was nearly pointless. It didn’t even have a map it just routed you to a browser. 🙄
They have fixed that! And you can find dining now and even see the menus. But it won’t tell you if it’s closed for the day. No listed hours for dining establishments.
I have the platinum pass for me and my two boys and navigating the pass benefits is so obnoxious. I have to go to a browser and log in separately for each pass to redeem options. I still haven’t been able to figure out how to redeem our free animal interaction. It doesn’t show up online only in the kiosk but they said I have to book it a week in advance online but once again, it doesn’t show up online! I’ll have to go wait in line at customer service to do it I suppose.
I hate that there is no schedule in the app except for the current day. If the park has closed for the day hours ago why not at least switch to the next day? But a full schedule would be best. Many guests plan ahead.
Also the photo key would be so much more convenient if it was in the app.
And I would love to hide my old expired annual passes. But they still show up.
I also have the year long quick queue, it would be nice if that would show up next to my annual pass but instead it’s buried in all of my old purchases. I have to scroll back through months or receipts to find it.
I really am hopeful that all of this is underway though! And I still love you seaworld!

Thank you very much for your detailed feedback! We appreciate your loyalty as a pass member and also for taking the time to share your thoughts - we will pass this on to our developers. We understand all of your frustrations and are working hard to keep improving the experience for our guests. As for future scheduling, we're happy to share that this will be coming to the app soon.