Hide Photos Videos HiddenVault 17+

Excellent Secure Photo Storage

Hidden Vault is an excellent photo storage app. Features I greatly appreciate include how easy it is to use, it requires a password to open, and it saves/hides photos on your device rather than on a server somewhere (aka cloud). I’ve rated the app 5-stars, however I would remove half a star for a couple reasons. First, you have to sort your albums each time you open the app. That is to say if you sort them by date they do not remain in that sort the next time you open the app. Second, when sorting pics within an album, there is no custom sort option. There are preset sort options (alphabetical, date, etc). And likewise with albums, you have to sort the pics each time you open an album. Neither of these factors diminish the primary function of the app which is to save pics to a secure/hidden location. As a photographer I sometimes want to piece together a story using a collection of photos seen in a particular order. Currently, this presents a challenge within Hidden Vault. And perhaps this is a challenging feature to include from an app design perspective, although I can’t say with any certainty given app design is not anything I’m familiar with. Regardless, this is an excellent photo storage app that hits the mark on its main function!

10/10

So I’ll be honest I’ve been using a different app the past couple of months and have been actively searching for one that meets all my demands. It was hard finding an app that wasn’t run based off of ads and that’s what I love about this one so much. I would find an app and like it, but then things would stick out that I didn’t like. I can say honestly this is the best one I’ve found and the one I’ll be using from here on out. Kyle, excellent job man. Flawless app and design inside and out.

Developer Response ,

Hi Andrea,

Thanks so much for taking the time to leave feedback for HiddenVault. I’m really glad to hear you’re enjoying the app! 😁

If you have any more questions or suggestions feel free to reach out to me at Kyle@KyleMitchellAllen.com and let me know!

Thanks again,

- Kyle

One Star = Complete Lack of Support

Had this app for a couple of years. Paid for it annually each time. Every time I opened the app I was solicited to write a review. Had I done it at the time I would have given it glowing reviews. It has many other options than just a photo vault. It was great. That was until I lost my phone. Per Hidden Vaults support page, if something happens and you lose access to your photos, you are supposed to email Kyle, I believe, and he will assist you with regaining access to your pics/data. Sounds simple enough. Well, I emailed Kyle at the email address listed on the support page. No response. I emailed Kyle half a dozen times, if not more. To this day I have not gotten a response. You would think that after paying over $30 per year for several years that a little support would be offered. Particularly when it clearly states that they will assist you. So, if you purchase this app, I’m sure you will be happy with it. Just hope that you never lose your phone, have it stolen, or anything else that would require you to need their help. Because you won’t get it.

Developer Response ,

Hi there,

This is Kyle (I run HiddenVault).

I’m so sorry about this issue and I understand the frustration that you’re experiencing.

HiddenVault has an automatic iCloud backup feature that protects against losing your camera roll in the app’s settings.

Would it be possible for you to reach out to me at:

Kyle@KyleMitchellAllen.com

(With that correct spelling)

I checked my spam folder and I don’t have a message about this, oddly enough.

If it’s easier for you, could you reach out to me on Instagram or Twitter?

My handle is:

@KyleAllenReal

I’m so sorry for your frustration on this.

I hope to hear from you soon so we can get you all fixed up again.