Service Victoria 4+

Victorian Government

    • 2.4 • 14 Ratings
    • Free

iPhone Screenshots


We’re making it quick and easy for you to get things done with the Victorian government. You can get to more than 80 government services including Sick Pay Guarantee, car and boat registration, Ambulance Victoria memberships, Working with Children Checks, solar rebates, fishing licences and much more.
Tell us what you think:

What’s New

Version 1.31.0

This update brings you an improved app experience and performance, including minor enhancements based on customer feedback.

Ratings and Reviews

2.4 out of 5
14 Ratings

14 Ratings

gredear ,

Unable to link COVID vaccine certificate

Still unable to load COVID vaccine certificate on iPhone 6 iOS 12.5.5 Service Vic version 1.15.0, safari pop up allowed.

Developer Response ,

Hi gredear, this could be an issue with the settings on your iPhone if you're using iOS 12. Here is how you can fix it. 1. Turn off your pop-up blocker in the browser setting. Do this by tapping 'settings' on your home screen. 2. Scroll down and tap Safari or Chrome. Turn off the toggle next to 'block pop-ups'.

Please let us know how you go by updating your review.

Scott Robinson (quad) ,


There’s a lot to like about the SV app. It’s small, it’s fast, it works on all devices. It isn’t invasive!

But, it also needs to work reliably.

- The QR codes are too complex (too much data!) and so are hard to scan in anything but perfect light

- The app slices are inconsistent; when they don’t appear (which is often!), the website is opened instead… and there’s no way to checkin on the website

- The “skip” button on first launch doesn’t actually work

Victoria-melb ,

No App transparency and slow

As it is mandatory to use the app more transparency on usage data would be welcome. Some data is stored for 28 days, some indefinitely.

The app is also very slow to load an an iPhone 12.

Developer Response ,

Hi Victoria-melb, Sorry to hear the app is slow to load to your iPhone 12. Can you try updating to the latest version of the app and see if this improves your experience? When you check-in by scanning a QR code with the Service Victoria app, we'll only use your details for contact tracing if there's a COVID-19 outbreak. If there's no outbreak at a venue you've been to, we'll delete your details after 28 days. We won't use your details for marketing or other purposes. More at

App Privacy

The developer, Victorian Government, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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