ServiceTrade 4+

Ah, the tech miracle that promises to solve everything – like a superhero with a few quirks. Picture this: You bravely enter descriptions and submit pics, only to discover it has a talent for cloning, making your notes feel like a sci-fi sequel – "The Duplicating Chronicles." And when it plays hide-and-seek with your info, it's like your data is training for a stealth mission.

Then there's the clock-in feature, the rebellious teenager of the app family. Low connectivity turns it into a rebel, refusing to acknowledge your job clock-ins and outs. It's the payroll's wild child, causing potential wage losses and turning your precious time between jobs into a mini time warp.

Sure, it's a tech genius when the connectivity stars align, but in the low bars zone, it's like dealing with a moody AI roommate. It's a mix of great features and a sprinkle of chaos, leaving you questioning if you accidentally signed up for a reality show called "Testing Patience: Field Tech Edition."

The perks are great! The app lets us have literally tens of thousands of our items loaded for billing, each asset with all the information you need right there at your fingertips, reports done in a couple of minutes. We have it pretty dialed in now over the years so it’s great. But….

This application is always having issues, it has gotten better recently but unfortunately our company used it for actual payroll, the clock in and out events are always messing up, finally we are back to turning in an actual time sheet. I’m curious how many hours (how much MONEY) is lost due to this app and all the issues with clock in events.

I’d say this app is good for a lot of things but payroll is absolutely not one of them.

I have been operating my company for four years with this app. It has certainly had its bumps in the road. Overall though when I had any issues the technical support team has been unmatched in communication, customer support, and resolutions of said problem. I handle all of my customer’s work orders, invoicing, quoting, and overall operations with this tool. It keeps things organized once you learn how to navigate throughout the browser. My customers love this format because of the transparency it creates for my company to theirs. It’s also a great tool for being able to go back to history and revisit any problems (as long as you train your technicians to be use it in this manner) which keep’s customers confident in the contractors consistent reliability. I would definitely recommend this app.