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ServiceTrade 4+
ServiceTrade, Inc.
Designed for iPad
-
- Free
Screenshots
Description
ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers.
With ServiceTrade, commercial service technicians can:
- Access detailed job information
- Record time spent preparing, in transit, and on site
- Add pictures, videos, and audio memos that document your work
- Report problems with pictures, videos, and audio memos
- View asset service history
- Scan and upload paperwork from the field
- Receive schedule updates from the office
ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork. With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.
What’s New
Version 6.2.5
Improvements:
- Significant improvements in error handling
- Improved data backup process within the app
- Correction to memory storage process to allow app to remove out of date files
- Unsynced attachment upload improvements
- Reduced app crashes
- Fixed major and minor UI issues
- Added additional logging of clock event errors
- Updated appearance of sync indicator
- Tasking works offline after user performs initial data sync
- Tasking will utilize new keyboard for numeric inputs
- Tasking has new sorting logic for pending and completed tasks
- Assets with incomplete tasking can be moved to completed section
- Techs can create a deficiency from tasking for specific assets
- Report bug button added to preferences page.
- Improved clock out workflow to accept all attachment types
- Techs can add multiple attachments during clock out workflow now if desired
Bug Fixes:
- Sourced items will not pre populate the delivery date causing overdue item issues
- Added a delay to clock out / back in from on break buttons to reduce clock errors caused by rapid consecutive inputs from user
- Images uploaded to a deficiency are no longer duplicated
- Removed ability to add items in mobile app after a job has been completed
- Correct brand will display for work acknowledgement when web app has multiple brands
- Canceled sub contract jobs no longer appear on nearby jobs list
- Items marked inactive are no longer searchable
- App will no longer freeze if starting in offline or low data mode
- Comments added in clock out workflow no longer duplicate
Ratings and Reviews
Needs work but overall..?
There is always a lot of bugs on the app. But for the most part it works well - if you have patience and know how to work around its difficulties
Testing Patience: Field Tech Edition
Ah, the tech miracle that promises to solve everything – like a superhero with a few quirks. Picture this: You bravely enter descriptions and submit pics, only to discover it has a talent for cloning, making your notes feel like a sci-fi sequel – "The Duplicating Chronicles." And when it plays hide-and-seek with your info, it's like your data is training for a stealth mission.
Then there's the clock-in feature, the rebellious teenager of the app family. Low connectivity turns it into a rebel, refusing to acknowledge your job clock-ins and outs. It's the payroll's wild child, causing potential wage losses and turning your precious time between jobs into a mini time warp.
Sure, it's a tech genius when the connectivity stars align, but in the low bars zone, it's like dealing with a moody AI roommate. It's a mix of great features and a sprinkle of chaos, leaving you questioning if you accidentally signed up for a reality show called "Testing Patience: Field Tech Edition."
Great Operations Tool
I have been operating my company for four years with this app. It has certainly had its bumps in the road. Overall though when I had any issues the technical support team has been unmatched in communication, customer support, and resolutions of said problem. I handle all of my customer’s work orders, invoicing, quoting, and overall operations with this tool. It keeps things organized once you learn how to navigate throughout the browser. My customers love this format because of the transparency it creates for my company to theirs. It’s also a great tool for being able to go back to history and revisit any problems (as long as you train your technicians to be use it in this manner) which keep’s customers confident in the contractors consistent reliability. I would definitely recommend this app.
App Privacy
The developer, ServiceTrade, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Location
- User Content
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- ServiceTrade, Inc.
- Size
- 41.9 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.7 or later.
- iPad
- Requires iPadOS 14.7 or later.
- iPod touch
- Requires iOS 14.7 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2024 ServiceTrade, Inc.
- Price
- Free