Sneakers and everything is really expensive and overpriced which a shame because I would have purchased every single pair of drips they have Nike sneakers but so expensive and overpriced I just can’t afford to buy any of them and when or if I can afford them I never able to get anything in my size

Customer service for these people is nonexistent, spoke with the rudest most unsympathetic customer service rep that I have ever come across CSR number 80 here for this company. Ordered some shoes they sent me a completely wrong order. They packaged it up in a plastic bag. The box I received was completely ruined. This is the second time in two orders that they have dropped the ball. Their customer service is the worst in the business they will make a mistake and you will have to wait And absolutely ridiculous amount of time to get things resolved supervisors don’t call back and customer service is none Existent. poorly employed outfits like this should be shut down I see now why they always have an abundance of shoes charging for shipping no rewards programs and messing people’s orders up consistently every time they order it is an absolute joke and a company that should not be allowed to operate in the United States. Take your incompetence overseas, please and stop screwing us with your sorry employees that you have staffed to help customers they are no help at all.

I recently tried to make a purchase which on the app showed available then when it came time to checkout I was able to do, got the notification saying I’ll get my confirmation shortly sent to my email. The only email I received from them stated my order was cancelled. So I thought it was my credit card so I tried another and received the same message. Tried another credit card and same thing. I sure hope they aren’t recording my card information for fraudulent use. If you do order from this app please be careful. I immediately deleted the app!!

Shoe Palace oversells its products. I placed an order for items that were in stock. However, this company took so long fulfilling orders, they claimed the products were “sold out” and canceled my order. I just went through the reviews for this store and it seems they do this quite often. There’s no reason for this in 2024. I’m very upset as the items they canceled were the reason for my order. Had I known they would partially fulfill the order, I would not have purchased anything at all. Extremely poor business practice. I do not recommend shopping with them.