Shopkick: Gift Cards Rewards 12+

The overall experience is great. Don’t get me wrong. But the 2 improvements that I can see happening to make it even better are: 1, letting you scan some special events/bonus products at any store that carries it. Like during the recent “football/Superbowl” promotion, there was a few items that were available to scan. The issue was that the items were “locked” to certain stores. I was at my local store (the other stores are roughly 45 minute drives each way and personally don’t like shopping at those couple of places) and tried to scan the items but it wouldn’t allow me to.

The 2nd improvement could be the addition of scanning most to all receipts. Even if you can only get 2-25 points per receipt. Like 2 points for restaurants, 6 points for businesses that aren’t qualified in the app yet, 10 points for each business that is available in-app, 18 points for spending $100 or more at places that are in-app, and 25 points for $1,000 or more at the same places. And maybe the addition of Uber and Lyft receipts for points too? Not a lot of points but it could be something.

But anyways the app is great and no issues with it other than the 2 suggestions.

Thank you very much for the excellent feedback!! I have forwarded this feedback to our teams, and we'll see what they can do :) Thanks again for the thoughtful and concise suggestions/feedback.

I was probably one of early users years ago when this app started. It was great for someone who lives in a big city because all the stores were with walking distance within a few blocks. And when your not working you have all the time to walk around. I was killing it with the points. I was making hundreds in gift cards a year. Enough to get an iPad every year. Than ones at it started with the points value reduced for scanning or lack of items to scan than the app was not working great anymore. When I enter the shop it says the shop is across the street which. It is not their GPS was not working great than one day I was locked out with still about almost $200 with of gift cards that I did not Cash out yet. I reached out to customer service and wanted to know what happened to my account? why I’m not able get into my account. They told me it was some Fraud activity. I don’t know how I can cause fraud by just walking into a store or just scanning as the app suggests it’s what makes it unique. This happened as the app was getting very popular and too many people were using it and not enough points to credit néw users. When I referred many of my friends to download and use the app same thing happened to them they would get big points on scan items or walk Ins and a few weeks later the kicks as they call them were dwindling to nothing. That’s why I deleted the app and found many other really easy and legit apps making way more on them than I did with this app

Thank you for sharing your experiences with Shopkick. Since 2021, we've worked hard to improve the app and resolve issues like those you've described. Please reach out to us directly at help@shopkick.com - we would love to welcome you back to Shopkick and make things right!

I would advise that if you were scanning something in the store that you make sure to submit your seat receipts right away because if you do not you are getting screwed out of the things that you bought that you may not normally buy except for the fact that you’re getting rewarded so you may want to try it on more than one occasion I have bought some things that I wanted to use spent more money than I could afford to buy in the items but I did it because I was going to get a lot of kicks because of bonus points and it was a bundle it was going to save me a lot however I have an alarm set to submit my receipt at 8 PM that night after I got home from the store when I went to submit my receipt half of my items that I had just scanned in the store and bought were no longer there and I could not get rewarded for buying them also I have had before where there was pending kicks coming in from purchases that I had made with linked cards and months later it still said that they were pending I never got those rewards watchers stuff on this app other than that the app usually works pretty good except for when I try to go to TJ Maxx and target which is right next to each other when I go to TJ Maxx my walking cakes will not show up my target ones however will show up when I’m at TJ Maxx not at target

We truly appreciate the time and dedication you've put into using our app and we're sorry for any inconvenience you've faced with receiving your kicks. Your feedback is crucial in helping us improve our process, and we're committed to improving the app experience. Since you've shared this review, we're happy to share that the receipt process has been enhanced, even adding reminders to upload your receipts. Please contact us directly at help@shopkick.com - we'd love to make things right!