Shutterfly: Prints Cards Gifts 4+

I chose Shutterfly because I was given a mug with pictures of my dogs, which was the coolest hostess gift I’d ever seen. So I decided to create Christmas gift mugs with appropriate photos for a few friends. The Shutterfly website nearly defeated me, as I do not own a computer, but do all web work on an iPad. Had it not been for Maria, who had the misfortune to be working customer service both times I called in desperation, I would never have succeeded in placing the first order, let alone the second three, which I placed today. You should promote this woman, give her a large Christmas bonus, and then you would be well advised to work on your website so that it is able to play nicely with iPads. Incidentally, I first ordered the three mugs I am replacing with today’s Shutterfly order from a less expensive vendor, precisely because it had so agonizing to complete the first Shutterfly order. They were so disappointing that I bit the bullet and tried again with Shutterfly. Without Maria’s help, I could not have done it.

Several days and two more orders later: I LOVE your products. I LOATHE your website. But I’m getting better at wrestling it into submission: at least I didn’t have to bother your customer service people this time, and instead of 4 hours start to finish, I managed to place an order in about half an hour. Turns out website prefers phone to iPad. Might be a good idea (duh!) to put that info somewhere prominently displayed on the website.

I really can’t say enough about Shutterfly. My only negative thing to say is about the price of shipping. It is kind of expensive and usually counts per item. That stops me from ordering more than I would like to! But I have had such a great experience designing, shopping, and ordering with them. I am absolutely pleased 100%. I have never had a bad experience with them. I have been ordering from this company for many years and have bought tons and tons of items. I order from them at least 2x a month and that’s not exaggerating. One time I received the wrong item only because it was around Christmas time. But I got the correct item a week later and never had to worry about keeping track of it. I love all of the promotions they send through my email. It keeps me coming back for more. I have ordered things for almost everyone in my family and given lots of gifts and there is not one that I can shake my head at and say I wish I didn’t order this. I am so very thankful to have found and be part of this company. If you are reading this and have ordered then you know what I am talking about. If you have not ordered then what are you waiting for. Stop reading and go right to Shutterfly and order something right NOW! You will be a happy returning customer for life. Truly amazing and very very happy. Thank you Shutterfly for making my holiday shopping and gift giving so simple and easy.
Sincerely, A life long satisfied customer (2018)

I’ve definitely had some issues in the past with glitches, regarding the app, however, thankfully I also have my laptop and iPad. That being said, last time I created a storybook from the online store which have a series of stories already created and all you have to do is put the face of your little one and they instantly become the protagonist. I loved it, however, was a bit sad that it didn’t have the option of making it into a board book. I could only make the front a hardcover but my niece is a bit aggressive when she gets excited so I left it in my cart until I could figure something out. I did write to Shutterfly and pointed this out. And today for Cyber Monday I decided to buy the book and DIY the pages with some self adhesive laminated paper and guess what I saw! They actually put board books on the desktop website. I was so thrilled, unfortunately there was still no option regarding board book size or the option to make the already-storybooks into board books so I went with my diy plan. I would’ve loved the board book but I couldn’t get passed how excited she would be in seeing herself in a real story. Next time I am definitely taking the time to illustrate a story and upload them into a board-book. My niece is going to turn 5 and is in the spectrum so I am very grateful to have this for presents to come. Thank you