SIU Credit Union Mobile Branch 4+

Second review

This is my second review because my last one was responded to by the developer but they don’t understand my issue. I have the app and it’s working fine. However with the latest update the memo line was removed from transfers. So when I transfer money from one account to another; I used to be able to put in the memo line what the transfer is for, such as “gasoline” or “Christmas savings” etc. Now the memo line has been removed so there’s no way for me to put in why I transferred the money. I hope this info helps the developer understand my issue and I really hope the memo line can be added back in with the next update. This is the first time in my 9 years with SIUCU that I haven’t had that memo line. Thank you!

Developer Response ,

We're sorry you had trouble getting the new app installed. If you're still having any issues, please reach out to our call center at 618-457-3595 or callcenter@siucu.org. Thank you.

Always an Excellent Experience

I’ve been a member for almost 15 years, I believe, and everyone on staff is always so courteous and helpful. The App is just as wonderful. It is easy to navigate, I can check my statements and account balances with ease, as well as transferring funds from one account to another; whether I’m transferring to/from my own checking or savings, or if I’m transferring funds to my mother, brother, or significant other’s account. I can’t imagine using a different bank or banking app.

Developer Response ,

Thank you for the review, and we're glad you're enjoying the app and the credit union overall.

Always there for me

I have been with SIUCU quite a long time. Since it opened at the VA hospital when Nan was in charge. I’ve been a member ever since. Stayed with them great deals on checking & savings, plus great rates on CC stayed will continue w/SICU bc I’ve been impressed w/their support. They have great service and I will continue to use their service. Thank you SIU credit union for being there for me and my family!