Skye Ticketing

Business

Free · Designed for iPad. Not verified for macOS.

Skye Ticketing puts your entire support workflow in your pocket. Whether you're on the floor, on the move, or working remotely, Skye Ticketing helps you receive, manage, and resolve support tickets quickly — so nothing slips through the cracks. Built for support agents and service teams, Skye Ticketing brings ticket management, real-time notifications, and time tracking together in one clean, easy-to-use app. KEY FEATURES MANAGE TICKETS WITH EASE Create, accept, and track support tickets from anywhere. Add photo attachments straight from your camera or gallery, set priorities, and keep every request organized from start to finish. STAY ON TOP OF SLAS Never miss a deadline. Skye Ticketing tracks your service-level agreements in real time so you always know what needs attention and when. FLAG WHAT MATTERS Flag tickets that need follow-up or special handling, and keep the important items front and center. REAL-TIME NOTIFICATIONS Get instant push notifications the moment a ticket is assigned, reassigned, or claimed — and stay informed about SLA updates. You'll always know what's happening without having to check manually. MANAGE YOUR BREAKS Log and track your breaks with a clear view of elapsed, remaining, and used time. Balance your workload while keeping your schedule on track. HANDLE COMPLAINTS Review and manage complaints in a dedicated space, so customer concerns get the attention they deserve. YOUR DAY AT A GLANCE A clean dashboard gives you a quick overview of your work, helping you focus on what's next. SECURE & PERSONAL SECURE SIGN-IN Log in safely with OTP verification and secure credential storage, keeping your account and data protected. SPEAKS YOUR LANGUAGE Skye Ticketing is fully localized in English, Spanish, and Arabic — including complete right-to-left (RTL) layout support — so you can work comfortably in the language you prefer. WHY SKYE TICKETING? • Fast, intuitive, and built for real support teams • Everything you need in one place — tickets, breaks, complaints, and notifications • Real-time updates keep you in sync with your team • A modern, clean design that stays out of your way Download Skye Ticketing today and take control of your support workflow — wherever your work takes you. This is our very first release, and we're just getting started. We're constantly working to make Skye Ticketing better, and your feedback helps shape what comes next. If you have suggestions or run into any issues, we'd love to hear from you.

  • This app hasn’t received enough ratings or reviews to display an overview.

- Accept tickets directly from the ticket detail screen - Clearer ticket status labels and more reliable status updates - Improved language support, including Spanish and Arabic - Refreshed app icon - Bug fixes and stability improvements

The developer, Metromedia Software, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Linked to You

    The following data may be collected and linked to your identity:

    • Contact Info
    • User Content
    • Identifiers
  • Data Not Linked to You

    The following data may be collected but it is not linked to your identity:

    • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

The developer has not yet indicated which accessibility features this app supports. Learn More

Seller
  • Metromedia Software, Inc.
Size
  • 35.3 MB
Category
  • Business
Compatibility
Requires iOS 15.1 or later.
  • iPhone
    Requires iOS 15.1 or later.
  • iPad
    Requires iPadOS 15.1 or later.
  • iPod touch
    Requires iOS 15.1 or later.
  • Mac
    Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
  • Apple Vision
    Requires visionOS 1.0 or later.
Languages
  • English
Age Rating
16+
Copyright
  • © 2026 Tyme Global