Smart Chef Smart Food Scale 4+

Manual for developing a horrible APP

I tried really hard to learn how to use this incredibly bad app. Stating with the interface, and going through the various sub apps, it was one misery after another. Not intuitive at all, and the developers apparently do not believe in what everyone knows as the KISS (Keep it Simple, Stupid!) principle. In the end I found the SCALE only sub app, and that, even poorly designed and not providing a link to other apps that need the weight and units. The reason for looking for a Bluetooth scale is to make this information easily used.
Maybe the developers will concentrate on this SCALE ONLY app and add the links to other better developed calorie counting apps. I can only hope!
By the way the little Reflex 3,000 gym scale is great!

Developer Response ,

Hi, we have received your identical review for the Smart Chef Scale at Amazon.com

As mentioned, each in-app for the Smart Chef Scale are for different users with specific application. That is probably some of the application do not make sense for you.

If you really have specific requirements please do email us at service@smartchef.me. We will try to assist you.

By the way, we do NOT have “Scale Only” app. We are assuming that you meant the “Just Scale” app. We are glad that you enjoy this function.

Thank you for your feedbacks

Great System and Customer Service

I have been using the Smart Chef app and scale for about a month now. In a house full of powerlifters and bodybuilders, I can appreciate that the app and scale allow me to track my intake in terms of not only calories, but the nutritional content of foods as well. The app and scale not only track macros, they also provide essential information about other micro nutrients. The app and scale are unique among App Store offerings in this regard. Being able build and store recipes makes it convenient to access the nutritional content of those receipts every time I consume them. And all of the information captured by the app is seamlessly copied into my Apple Health app. Finally, every time I have had a question or issue about the app and scale, customer service has been incredibly responsive; they either correct the issue within 24 hours or they explain to me how to access and use the features I’m asking about. I highly recommend this app and scale!

Omg! Never seen a so bad app

Where to begin. Barcode reading is not working. It scans the barcode, screen flickers and goes blank, if it is not crashing wish it does periodically on almost any feature. Added 30g of kirklands almonds and it shows -1900 calories. Updating the weigh only works if the scale is turned off. Forget to try correcting after the meal is created. The app will just crash. If you add a meal to the diary, then its there to stay so dont accidentally add it twice. I read other reviews about how bad the app is, but never thought it would be this bad. Going to try support to make sure i am not doing anything wrong, but with so many issues i dont think it is worth the effort. If i could give negative stars i would.

Developer Response ,

Please update the app to the latest version. There were app few app crashes in the background causing the barcode scan to be slow in the Food Diary in-app. As for the nutrition calculation, so far we have not been able to reproduce the issue. Please email us at service@smartchef.me or chat with us using the chat widget at smartchef.me or within the Smart chef app with screen capture showing which food that you selected in the database. We can fix it quickly for you. The app is constantly being revised to meet current user requirements. If you contact us and share your thoughts with us, we can make the app better for you. Thank you for your patience.