Parents, we know you are busy and want to save as much time as possible. With the Smartcare Parent app, you can sign your child into and out of your child care center with your smartphone. No more hassling with fingerprint readers or pen and paper. Mobile technology means a quicker and more efficient sign-in and sign-out experience for you.
We all know that nothing brightens your day more than a photo or video of your child having fun. Now you can get those photos and videos as they happen, and even share them to your Facebook or Twitter feeds.
Do you wish you could make payments on the go and not have to worry about carrying your purse, wallet, or checkbook? Well, now you can! Pay your tuition with a credit card or have payments automatically debited from your checking account…all through this mobile app.
Smartcare truly has the mobile solution for you.
- Overall app improvements and fixes.
Ratings and Reviews
Basic app, basic functionality.
Getting updates on this app is ok. The kicker for us is our center has to manually approve everything, so there’s a huge delay in between when something happens and when we get the notification. Not really the apps fault though.
However, the UI is atrocious and navigating around the app is painfully excruciating. I have never in my life had to manually mark notifications as read as many times as I have to in this app. There is zero excuse for not having notifications automatically mark themselves as read. The file upload from when teachers upload pictures is incredibly clunky. You tap, then tap again, and then when you’re finished you tap the back button and you’re in some weird media browser screen. Unintuitive and I wish our center didn’t use this app.
Worst App Ever
I don’t download a lot of apps, so I make sure all of my notifications are cleared. The daycare for my son uses this app and if it’s not one thing it’s another. I can’t wait for the day they finally cut ties with this app. I mean, you’d think they’d read the reviews and fix the issues but 27 reviews and not a single one is good. Even the one that I saw that was 4 stars looks like they accidentally clicked 4 stars. Fix your app. It keeps telling me to download the new app and then when I click on the download, it sends me to the App Store where there is no download available. I’m amazed that someone intelligent enough to develop an app did this bad at developing. The notifications showing up even after you’ve looked at them is bad. The constant crashing, the spinning wheel. Everything in this app is horrible. I’m surprised it’s lasted this long at the daycare. The only reason I feel it has, is because other people have thought like me, “I’m sure someone has already told them.” It’s almost like the developers worked extra hard to make the app difficult.
Developer Response ,
We are sorry to hear about your experience. Your feedback is very important to us and we would like the opportunity to address any issues you may be experiencing. Please contact our Technical Support team at (844) 762-7837 and we would be more than happy to resolve any concerns.
One of the worst apps I’ve used.
Our children’s school uses SmartCare for check-in / check-out and making tuition payments.
SmartCare makes tuition payments unnecessarily difficult.
The account information isn’t helpful - you’re never sure how the charges add up to the account balance, but you pay anyway. They updated the UI recently for making a payment, and now literally making a payment someone has to tap the “Pay Now” button a number of times to get without any type of haptic feedback or active state for the button. Finally, after who knows how many times the button is tapped, you see the spinner and some toast message appears at the top of the screen, which I assume is a confirmation, but you can’t read it because the whole toast doesn’t appear onscreen and then it disappears incredibly quickly. Then you get back to the screen where the account info is and the balance still appears as it was and you’re left wondering - did that payment go through? You scroll down to recent activity, which is in chronological order with oldest most recent payment first, and you see “payment received from bank account… $0.00” - what?!
From a product perspective Payments are not hard, but SmartCare makes payments so difficult and leaves users feeling unsure if their $3-5k payment made it. SmartCare needs to take care when dealing with such large transactions on a regular basis.
Developer Response ,
We are very sorry to hear about your experience. We would like to opportunity to address your concerns. Please contact our Technical Support team at (844) 762-7837, so we may gather further details. We look forward to speaking with you. Thank you.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- User Content
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- SmartCareOS, LLC
- 88.7 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © 2021 SmartCareOS, LLC