SmartMike+ - Vlog&teleprompter 4+

Great hardware... unrefined app...

The app has the right pieces but is buggy with video and has had a tendency of distorting audio on both audio and video mode in auto mode. Lost two interviews in two days. The app seems to get unstable after just a ten minutes of video recording. Lost a couple of hours of interview footage. It never rendered the file completely but took up gigs of space. It clearly is not using the right codecs... a ten minute video at 1080p should not eat that much space on the device. This makes the video function unusable for any serious use. I have 2 smart mike + devices and use an iPhone 11 plus Max. The app worked great until last update. Now it has caused me to revert back to using my other lav mics and a 3D Ambeo headset... considering the app renders the hardware useless if it malfunctions I May have to return the mics and go with RØDE Go mics... please get it together on the app. You have great hardware which deserves it.

The app also needs better file organization structuring and backup options like back up to cloud services due to file sizes and multi file projects.

Developer Response ,

Hi, thanks for writing in! We are sorry to hear about your experience using the SmartMike+ app. We advise you to update the SmartMike+ app to the latest version 2.6.1 for iOS, then update the firmware for each SmartMike+ by connecting it to the SmartMike+ app. Kindly go to the Device Mgmt screen and check if you have the latest version. It should be v0.4.34.
The latest updates should help fix known glitches and bugs.

Hopefully, this will help resolve the issue. If the issue still occurs, kindly send us a DM at support@sabinetek.com and we will be available anytime to help you. Thank you.

I have been looking for a lavalier that connects to iphone for years

I was so excited to learn about this microphone because I needed reliable equip that connects to my iPhone. Before this microphone, I had to cary around a big clunky microphone. This one is so cute and tiny but still has good audio. I have not tried it in the m/s mode yet but the app is simple and easy to use. It took a while to see how to change it from video mode to audio mode. But once I figured that out, the rest was pretty easy. I also like that the video in the app has skin smoothing features which really help to even out complexions. I also like the you can move the captions to different places. A more detailed user guide would be nice or an unboxing video. Your social media live rep was very informative and she made the mike seem less intimidating. I am looking forward to more how to information from the company. Also I ordered two mics and was told to request the connector cord. A did send the request right after I ordered the mic but the connector cord has not arrived yet. I wish the captions were able to be seen as you are recording and not just after the recording. But I am glad that the button on the mic allows you to easily toggle between front and back camera for recording.

Developer Response ,

Hi, thanks for writing in! We are delighted to receive your positive feedback about our product. It is good to know that you have tried exploring the many functionalities of the mic and they all served your purpose. Should you have any concerns, don't hesitate to send us a DM at support@sabinetek.com and we will be available anytime to help you. Have a great day!

Audio will not download with video / Video to choppy

I was so excited to get this mic since i do a lot of on the fly interviews and been using my iphone more and more instead of my camera rig. Problem is when I download video from app, it does not download accompanying audio. I tried playing around with it and to no avail. It’s useless. I think i’m going to have to return this mic and buy another one from their competition. I finally realized that I have to download videos via wifi instead of difect to iphone for audio and video to be sync together.

The sound is good buy when it comes to rhe video, it’s very choppy. Watching the video back, I was so disappointed as the video seems like it sputters kind of like the days when the internet would play videos sputtering. I felt like i recorded video using an old smartphone that would record the video choppy. I did shoot in medium quality. Maybe I should of switched the video quality to high. I guess i’ll have wait for a better app to come out