SMARTtrek 4+

See how safely you drive

CSAA INSURANCE SERVICES, INC.

    • 3.7 • 443 Ratings
    • Free

iPhone Screenshots

Description

Enroll in SMARTtrek® today, and you will save up to 10% on your auto policy now. You may then save up to 20% based upon your driving behavior for as long as you are a CSAA IG policy holder. You can see how safely you drive and learn interesting facts about your driving. Get feedback and tips to help keep you, your friends and your family safe on the road.

SMARTtrek® is available even if you are not a policyholder. Try the SMARTtrek® app for 30 days. Get a personalized Safe Driving score that could save you up to 20% off AAA Auto Insurance.*

*Access to SMARTtrek is only available in some states.
*Discounts vary by state.

Key features include:
- Check out your driving scores after every trip, letting you know how safely you
drove overall and for five key driving factors: Smooth Driving, Speed, Phone Habits, Time
and Day, and Trip Duration.
- See exactly when and where you drove on a map showing any risky driving events that
occurred, so you can pinpoint where to make improvements.
- Change the trip to Passenger when you were riding with another driver.
- Get safe driving tips to help you stay safe on the road.

Want a policy with SMARTtrek? Get a quote and save up to 10% by calling 1-800-814-4684.

What’s New

Version 1.14

Bug fixes and other enhancements.

Ratings and Reviews

3.7 out of 5
443 Ratings

443 Ratings

Bee_A ,

Meh

Just downloaded this for my car insurance. Already not impressed. The overall average score they give for each trip is not the true average, it’s always lower. My score goes down for driving during peak hours, as if I control the fact that my job is 8-5 so I have to drive during peak hours. Even going the speed limit the whole time my speed score is low. It’s not safe to drive below the speed limit either. Phone calls are answered completely hands free through Bluetooth but that doesn’t matter to the app. The app could use a lot of work.

al-al-al-al-al-al ,

Terrible accuracy - might lower your insurance rate but not your blood pressure.

This app is atrociously inaccurate. I’ve repeatedly gotten “phone habit” scores in the 60s. I don’t take my phone out of my pocket. I close every app I have open before driving. I’ve turned off location services for every app in my phone but this one.

I DO NOT use my phone when I drive. Or when I bike - most of my commuting is on bike and I can’t set the app to auto default to cycling. So occasionally I don’t get to switch the mode of transportation in time. Still gives me terrible “phone habit” scores.

I PHYSICALLY CANNOT USE MY PHONE LESS.

Because I don’t use it. I’ve never used my phone while driving. The amount of trouble I’ve gone to to try and get it accurate is terrible. I have turned off locations services for EVERY app in my phone except for SMARTtrek and “find my iPhone”.

I can’t imagine one could ever use turn by turn navigation while driving with this app if I can’t even get the thing to function in my pocket with ever single app/service turned off.

There are plenty of other problems with the app, but it’s not worth my trouble spending any more time letting this thing bother me. I get scores in the upper 90s for all other categories. I could put a ceramic mug full of coffee on my dash and drive around without spilling it…that’s how slow and careful and I am…and some arbitrary phone score is ruining me. One star was too generous.

Developer Response ,

We are sorry that you are having difficulties. If your phone is in your pocket while cycling, this can be affecting your phone score. Try placing it in a backpack. Generally, we recommend placing the phone in a stationary holder on the dashboard while driving. If you are not driving for a period of time, you can also pause the app in the more menu.

Anne_Rn ,

Not Very Accurate

First off, I completely understand that having an app monitor your driving skills is destined to have flaws. However, I do believe there are things that can certainly be improved on this app. My biggest headache is the 24-hour window to update your transportation status. After the window closes, if you haven’t updated your status, it automatically assumes you were driving. I wish this window could extend to 72-hours if not more. It’s frustrating to see the driving score significantly change due to a Lyft ride that happened 25-26 hours prior. It’s definitely a flaw that should be more forgiving. I’d love to see improvements to the scoring system: I get marked for having my phone in the backseat locked, traffic keeps the score low because of braking, etc. hopefully we see changes soon.

Developer Response ,

Hello Anne, thank you so much for taking the time to provide your feedback. If you happen to have a trip that has marked you as driving after 24 hours you are encouraged to call or email our support team to have that trip modified. We definitely do not want to see your score negatively impacted when you are not the driver. Our customer service contact information is aaahelp@smarttrek.com or 800-814-4684.

App Privacy

The developer, CSAA INSURANCE SERVICES, INC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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