SmartyMe: Daily Microlearning 12+

I enjoyed the $7 trial period, but didn’t realize the monthly charge would be so high and charged in two payments- 1 at $7 and the other at $25. There’s no way I can continue that! Cancelling was easy, but the app doesn’t allow you to access your payment information. Finally found your site using a google AI search because your app doesn’t link to the website. Also, no notifications at all before charging an account? No way to access the information I apparently entered? You can keep the donation of $32, which feels almost stolen from my account. While I appreciate the great content and concept, you really need to improve your transparency. Micro learning is awesome and I subscribe to other apps like Elevate and NYT audio and NYT games. Audible is more than 1/2 the price of your monthly subscription and we have audio and pdf content if available. I was able to link and request my data to be deleted. I think you’re on the way to grand and epic fail or you’ll rise to occasion to be a great app.

Thank you for sharing your detailed feedback - we genuinely appreciate your thoughtful insights. We’re sorry to hear about the confusion regarding the charges and the difficulty in finding support. Transparency and user control are priorities we’re actively working to improve, and your experience highlights areas that need attention.

If you have any further concerns or would like to follow up regarding your data or charges, please feel free to reach out to us directly at support@smartymeapp.com.

🚨 SCAM ALERT 🚨

There is a reason why there are 1 ⭐️ star reviews.

Upon seeing the ads for the app, I thought it was interesting and would help with mindless doom scrolling and maybe be slightly beneficial for my overall wellbeing. I should have trusted the 1 star reviews. If you want to waste your money. Go for it! However, I’ve had to dispute the charges as many people have stated, ❌ 1) it’s a basic app. And doesn’t work. No scientific data to back it up. It doesn’t have anything on it that would constitute spending the kind of money they are requesting. You can get the same information scrolling on tik tok. 🙄 ❌2) upon realizing this was a scam (a quick google search will show you that many people have had terrible experiences, with subscriptions and refunds… you’re not getting a refund), I’ve had to dispute the charge with my credit card company. So I’m not concerned ❌3) we are all trying to find quick routes to our goals… we just have to get back to the old fashioned way by picking up a book. People are cashing in off of our need for convenience. Do not trust this site. They will try to convince you that it was all in the terms and conditions. Don’t fall for the trap of that 30 day money back guarantee. They will not honor it.

We’re truly sorry for any misunderstanding or confusion caused by our advertising. Our goal is always to be transparent and clear with our users, and we apologize if that wasn’t the case for you. We’re sad to hear about your experience. 

We do offer a money-back guarantee. Unfortunately, we’re unable to locate your subscription details with the information provided here. Please contact us at support@smartymeapp.com, and we'll take a closer look at your case.

I enthusiastically signed up for their basic subscription, and they had a screen that upsells an additional service. The only way out of that screen is to hit the complete button which immediately charges you for the additional service. I immediately sent a letter of inquiry saying I wished to cancel that extra charge. Sent another note several days later with no response. Finally got a hold of someone and asked to cancel everything because I had a bad experience and didn’t use the service at all. They refused to refund me and here is their response:

We indeed have a money-back guarantee, but it's regulated by the following conditions:

(A) You have been using SmartyMe for at least 150 minutes per month within your purchased subscription, and we are able to see such minimum activity within your SmartyMe account in our tracking systems; and
and
(B) You contacted us within 30 (thirty) calendar days as of the purchase date (where the purchase date shall be understood as the date of validation of your first subscription payment by our servers).

We would gladly help you out if there is an issue with the app or if you do not get results after following your plan. However, unfortunately, your case does not meet the criteria established in our Terms of Use and therefore, is not eligible for a refund.

We’re truly sorry to hear about your experience — we completely understand how frustrating and disappointing this situation must have been. It’s never our intention to make users feel misled or unheard, and we deeply regret that your concerns weren’t addressed in a way that felt fair or supportive. We appreciate you sharing this feedback and will review our communication and in-app flows to ensure they are as clear and respectful as possible. If there’s anything more we can do, please don’t hesitate to reach out to us again at support@smartymeapp.com — we’re here to listen and help.