The Converse Mobile App by SMS-Magic is the perfect companion to your Converse web app, letting you take care of all of your important conversations right from the beginning. Receive, send, and manage your conversations from your mobile phone with this app.
SMS-Magic Converse is a powerful CRM-based messaging platform for Salesforce, Zoho, and more. The app provides advanced text messaging capabilities packaged as out-of-the-box solutions. Interactive and automated text messaging has never been more powerful, simpler to configure, deploy, use, and measure.
Converse with your customers and prospects across channels such as SMS, WhatsApp, and Facebook Messenger.
Solutions Catered to your business:
- Attract and Engage New Leads: Increase marketing ROI with better performing campaigns.
- Build Relationships Quickly with Sales Conversations: Reach out instantly and convert leads faster.
- Exceptional Service Experiences: Swift and personalized responses provide the best customer experiences.
- Automate Processes and Transactions: Automate processes and focus more on providing value to your customers:
- Schedule appointments
- Alerts and Reminders
- Applications and Documentation Processes
- Status Updates
Key features of the mobile app:
- Engage with your customers anywhere
- Get real-time notifications of customer incoming messages
- Respond to incoming messages from leads/prospects not yet in your CRM
- Assign customer conversations to team members
- Send and Receive rich media messages on different channels
- View updated customer conversations on both mobile & CRM
SMS-Magic is a proven, global messaging platform provider for popular CRM platforms, with over 1500 clients across 190 countries, including small, midsize, and enterprise accounts.
SMS-Magic has deep experience across a wide range of industries, applying conversational messaging to increase the results from marketing, sales, and service. Whether you are focusing on bringing in more leads, converting them to revenue, or keeping those customers happy - SMS-Magic offers the solutions, expertise, and insights that you need to drive Conversations that Convert.
Screen-Magic has offices in Chicago (US), Pune, and Delhi (India) with 180+ employees.
1. Send & receive rich media for more personalised messaging
2. Get new incoming message push notifications
3. Talk with your customers on Multichannel
4. Stay updated on customer conversations on both mobile and CRM
5. Identify your leads, opportunities, contacts, cases, etc
6. View the entire conversation history with your customers
7. Enhanced user experience
8. Performance and bug fixes
Ratings and ReviewsSee All
No Group Text functionality
No Group Text functionality
Works...but needs an important component
While the app works, and connects the conversations you have using the SMS Magic add-on in Salesforce...
....it needs one important aspect:
It should connect (if you have them) to contacts in your phone and add the name of the person that you are texting. Right now, it only shows number, and that’s limiting to know who texted you.
Just a few more features and 5 Stars
Reply texts from app ie the person you are replying to using the app come from unknown phone number. So someone texts you and you reply back to them with a different number they don’t know
No setting or ways to adjust app
Needs to show contacts of connected in sales force
With Family Sharing set up, up to six family members can use this app.