SNAQ - Diabetes Food Tracker 4+

I love my SNAQ!

I’ve been a T1D for 51 years and have tried countless carb-tracking apps. Recently along came this weird app called SNAQ! I downloaded it and was impressed right away. The feature in particular is the running graph that shows my line of blood sugar numbers throughout the day. I plug in my meal to get the carb count, then go to my pump or t:connect on my iPhone to enter the carbs. I let it figure out the units I need, press either button to administer insulin, then go back to SNAQ & record that number of units. I also report any Activity I’ve done and write in the Notes any special data I want pertaining to my diabetes that day.
The only issue is in recording the amounts of different food. Right now SNAQ takes only the scale weight, not fluid weight or measuring spoons. Nevertheless, their customer service is quick to respond to emails and I believe they are working to be more user-friendly. More importantly, I have been most often right on target with my numbers since using SNAQ.

Absolutely a great app

I worked software development for decades. This is a superior product. Diabetes landed into life about 2.5 years ago. I found this app a few weeks ago. The app was technically a very well thought out and developed piece of software. As someone with diabetes, it is great! And the product support is just as good. I used their support because of a small ‘glitch’ that didn’t affect the use or performance of the app. I highly recommend this excellent piece of software!

Excellent customer service

This app is great and keeps getting better. It's been a lifesaver for tracking my carb and sugar intake since being diagnosed with type 1 at 40. I've contacted customer service twice. Once to suggest improvements and another for a subscription issue. I was pleasantly surprised when I received a reply to my suggestions from a person that wasn't some AI or automatic b.s. response. An actual person read my notes and responded with answers to each of my points. When I contacted for an issue with my subscription, an actual person responded and helped me quickly resolve it. App can use a little more tweaking, but works as intended and judging by the responsiveness of customer service, I'm sure they'll be the go to app for diabetics and those looking to get a handle on their health/nutrition.

Developer Response ,

Thank you so much for the feeback and review. Really happy to hear! We are indeed working hard to improve the app with each update based on the feedback from people using it every day.