Solo: Your Gig Business App 4+

I’ll preface this by saying that this will be a longer review. While I’m unsure if the pay guarantee will ever come into play, the fact that an app like this exists is so huge. Pay by time recently came into my area but there’s one thing it does not include: time spent driving waiting for orders while you’re away from your starting location.

I’ve been a dasher off and on since September 2020 and the one thing I’ve always complained about this app directly addresses. People that do this more than just occasionally often have to pick the orders they take because a lot of them just aren’t worth the gas let alone the time. I’m glad I don’t have to do that anymore. It’s huge for my motivation and mental health doing this job not having to decline well over half of orders and/or worrying about making enough to justify.

I hope to find a traditional job that treats me well, but this will help me a ton until that happens. As someone with a degree in chemistry, I like data driven projects. I’m glad I gave this a try when I saw it.

Thank you so much for your feedback! We're thrilled to hear that your experience using the Solo app has been a positive one. If you ever have any other questions or feedback for us, please don't hesitate to reach out to us at info@worksolo.com. We'd love to hear from you!

Solo is fantastic. What’s more, it’s 11 pm on a Friday night and I had an issue with my screen settings on my iPhone, and these guys were emailing back and forth with me to get it resolved. Additionally, I had taken some time away from driving and when I returned recently I sent a message asking if I could have the trial period again to get me started. They didn’t miss a beat; allowed me the trial period again and also gave me credits so that I could experience the scheduling side as well. Absolutely top notch customer service and ownership of this. I am really beyond satisfied with how they treated me. It’s difficult to find great service these days, these guys go above and beyond. They’re actually your partner on the road because the response is golden if you ever need anything. Shaili and Keith, you guys are truly first class and I wish you nothing but complete success with the app.

Thank you so much, we are a small team and reviews like this mean a lot to us! We're happy to have you as a Solopreneur!

I’ve been using Solo for about six months now and it’s been great until the last month or so. Solo now only links with five gig apps. Those apps are Uber, Uber eats, Lyft, DoorDash and Grubhub. The developer has been responding to other reviews saying email us and will help you with connection “errors”. However, the issue is not a connection error, the issue is that links to other gig gaps do not exist in the app at all.. There is no spark, there is no Instacart, and all the other gig gaps in their list of supposedly compatible apps are completely gone from the app. The 5 apps I listed are the only options provided when you go to link an account. I suggest moving on to a new solution, this developer is dishonest. Don’t trust them with your money.

UPDATE: Dev’s responded with basically the same garbage about errors and “email us so we can help” bologna. I don’t think they even read the review. You can’t connect spark to solo if the functionality doesn’t exist! I’m not getting errors. Out of all the gig apps Solo advertises as being compatible, only 5 actually are. Spark and instacart have been completely removed from Solo, along with many others.

Hi, there. We appreciate you bringing these concerns to our attention. We apologize about any issues you're experiencing, as we are in the midst of performing system upgrades so users can link more gig accounts more effectively. As you mentioned, there are certain platforms that have had no disruption of linkage/connection to the Solo app. We are diligently working on the connection errors with Spark and Instacart, and we anticipate having a resolution by the end of the month. We'd love the opportunity to look into this further and assist you directly. Please contact us at info@worksolo.com to allow us to discuss this matter further. Thanks so much, and we appreciate your understanding while we improve the Solo app.