Sounds True One 12+

Absolutely Fantastic

I was hesitant to buy a subscription to Sounds True but it’s been a fantastic journey. There’s so much access to different teachings that anyone could find a connection to what works for them. For whatever reason I don’t follow people which is both good and not good when confusion sets in but without fail I get what I need to hear. After 4 years of wondering about the desert dying and feeling completely forsaken the teachers appeared! Thanks Tami for remaining open and letting this oasis spring forth from within this dream most call life. ❤️

Terrible app full of glitches

This is a review of the app itself, not the content. I have purchased material before from this company and was surprised that this time around, I was forced to use their own app instead of the music app on my iPhone. I really wanted to use the Music app on my phone because it is where I keep all of my materials and it is also easy for when I am driving. I contacted the company by email several times on this topic without a single response. I eventually called them and the person who answered the call had no knowledge whatsoever of the app and was unable to help me. The app will freeze constantly and not restart. When it is working, you have no indication of where you are in the material. No chapter is mentioned. it is also somewhat dangerous in the car since you cannot view it from your screen, only on the phone’s screen itself. in essence, it is like the music app without all of the useful features and the ease of use. It feels like my purchase is being kept hostage, as I am only able to use it through this app, something that should be illegal.

Developer Response ,

Hi, we apologize that you are experiencing issues within the app. We are commited to hearing feedback and considering improvments for a better customer experience. Our apologies you did not receive an answer with your multiple contacts to Soundstrue. We are working diligently to ensure availability and answers within a timely manner do occur. We also would love to gain more insight regarding the feautures you feel should be available within our application. Troubleshooting steps is also something we can provide that may help. Any additional specfics would be helpful regarding your time spent using the app for a more complete picture.

Please reach out to membership@soundstrue.com so our team can further assist you.

I feel like I was to unsubscribe because of the app

This app has messed up my earbud sound for any app, I think I have to unpair them and repair them. You can’t watch/listen to something out of the app, listening to something even Picture in Picture closes when you try to do something else in your phone and it’s hard to find your place on what you were watching. I’ve paid for this subscription for more than a year but hardly use because the app is bad and I forget about the things I sign up for. Maybe push notifications would be better than emails. I guess it wasn’t meant to be. Sad because I signed up right in the beginning and I kept it to keep the discounted price but I’ve wasted my money because I haven’t used it. I thought it was neat to listen to live classes but never got to any.

Developer Response ,

Hello, We are sorry to hear you weren't able to use the app as much as you would have liked to. Although our app is constantly being evaluated and fine tuned, we do appreciate the feedback to provide the best experience possible. We do encourage you to reinstall the latest version and if any problems persist, please reach us directly at support@soundstrue.com.