Spring Health Mobile 12+

Name: Spring Health Mobile
Rating: 4.9 (5200 reviews)
Author: Spring Health, Inc

Spring Health, Inc

- 4.9 • 5.2천개의 평가

- 무료

설명

Spring Health provides personalized mental healthcare and wellness support designed to help you feel your best. Download the app to unlock your benefit (at no cost to you). Browse our diverse provider network and schedule therapy or other care appointments from anywhere. No matter what you’re going through, you’ll find therapists who can relate. Explore our library of self-guided exercises, called Moments, and build skills to manage stress, anxiety, sadness, or whatever you’re experiencing in life right now.

Depending on your benefit’s coverage, Spring Health can also be available for your family. Get mental health support for your loved ones right from the app.

About Spring Health
Finding the right mental health resources can be daunting and confusing — that’s why we’re here. Spring Health’s whole mission is to get more people better support for managing stress, anxiety, depression, or anything else they experience. Our data-based approach reduces the trial-and-error period of your treatment, so the support you get is actually supportive.

Download the Spring Health app to:
Schedule appointments (get access to a provider in as little as 2 days)
Access Moments, our library of wellness exercises on subjects like meditation, sleep, and more
Search our diverse network of licensed clinicians (our providers have an average 9.4/10 rating among our members)
Receive personalized care recommendations
Message your dedicated Care Navigator at any time
Get 24/7 support

Getting started is simple:
Sign up to create your free account
Take a quick assessment: Answer a handful of questions so that we can tailor your care to you. Our clinically-validated wellness assessment personalizes your care, addressing your immediate needs and long-term goals.
Get a personalized care plan: Once you complete your assessment, you’ll get a care plan that is made for your immediate needs. We’ll also match you with a Care Navigator (a licensed clinician), who can help set up appointments, answer your questions, and guide your care.
Explore your care: Book a session, or just explore the app. If you’re hesitant about taking the first step or have any questions, check in with your dedicated Care Navigator – that’s what they are there for. If you’re feeling like some quick support right away, try Moments, our collection of guided exercises.

Does Spring Health keep my participation confidential?
Absolutely – your privacy is our priority. We only use your answers and information to create a personalized treatment to help you get better, faster.

How much does Spring Health cost?
Spring Health is no additional cost to you. Depending on your benefit, your dependents may also have access to the benefit at no additional cost. Costs for therapy and medication management may be subject to costs associated with your health plan.

2024년 10월 24일

버전 4.15.0

Thanks for using Spring Health! To make your experience better, we’ve updated the following:
• New calendar view to see open time slots to easily book your next appointment.
• Turn on auto payments in the Billings page for headache-free payments.
• Bug fixes and performance improvements.

4.9/5

5.2천개의 평가

Easy and convenient

Really impressed with this app and how easy it is to use. I found a therapist who offers evening appointments and he is great! The availability fit my schedule perfectly and the process of scheduling in the app is so easy. Medication management appointments are also available and are covered under my plan (2/year).

Really well done app that is very easy to use, the add to calendar button is great to quickly add the appointment and link to my calendar in one tap.

Misleading Billing

I literally never leave reviews but I can’t help but warn others about this god awful experience I have had with this company. I want to preface this with, it has nothing to do with the app or the therapy session itself. Both were great and that’s why I am even more frustrated. My issue is my employer offered three free sessions as a benefit and I decided to take advantage of it. After my third session I got in touch with the billing team because I wanted to see how much the sessions would cost me moving forward to see if it was something I could afford to continue with. I was told it would be a $20 copay and I had them confirm this multiple times. A few months go by and I get a bill in the mail for about $2000, they then tried charging me full price per session! When I got in touch with the billing team they stated that it was a mistake on their end and they misspoke about how my insurances would help cover the sessions. They told me they’d adjust all the sessions down to the $20 they originally told me and that’s all I’d have to pay. Fast forward 6 months later and they’re still trying to get me to pay full price and submit a super bill when they know insurance isn’t going to cover the cost. It’s been back and forth circles with them and it’s beyond frustrating because no one ever actually helps. For a company that is meant to help with your mental health they sure are doing a great job at increasing my stress let me tell you. 10/10 don’t recommend.

Thank you for taking the time to share your experience with us. Our team is committed to ensuring a positive and seamless experience for all our users and we genuinely apologize for the frustration you've encountered with the billing process.

We were able to identify your case and will be honoring the original $20 copay quote provided by our billing team. We made the adjustments on our end and have reached out back out to you over email. If you have any other questions we'd be happy to assist over the active email thread we have with you.

Thank you again for your feedback, we appreciate your understanding as we work to continuously improve our services

Easy to operate therapy

This program is excellent for those of us who need a little help getting over the hump to schedule therapy sessions. I am excited to continue to use the services. My first session went very smoothly, and I was impressed with the quality of the therapist.