Square Go 12+

Love this application for my clients. I’m a licensed esthetician, and the layout is dope. My clients can see all their past visits and rebook easily with no problems. I seen a review with 1 star, stating square is collecting customer info, but ever app is, and about clients being exposed to other artist?! If your not confident in your work and service, I understand why this app would be scary, but it’s not. Clients are mostly loyal and if you’re providing amazing service your reviews will speak for themselves, thank you square, I’ve been using you for over 5 years and exposing other businesses to your services is my fav!!! Keep up the amazing work and upgrades!! We are loving them over here!!

Be sure to research these companies before moving forward. THIS is a 3rd party app and will require you to speak to the scammer, if scammed. Came across a “business” that had 500+ bookings, but required deposits via Apple Pay, CashApp, or cash. Anyone can book for free and not pay the deposit, essentially making the business look more reputable than it is. Only 3 reviews and none of the people left a comment. People can book a service, not attend it, and then leave a fraudulent review to help boost engagement. The scam is the actual deposit, potentially being charged a double deposit through whatever card you have on file.. and then you’re left to dispute with your bank AND the “business”. I’ve found other places on here that are reputable, but please please please be careful !! And only pay deposits using your credit card so these scammers can be properly investigated and reprimanded.

I’m an esthetician and use Square for my salon business. All the positive points others have stated in their reviews are accurate, and I love the app for that.

Where the app needs improvement is in the area of confirmations and reminders. I’m signed up for the (paid) square membership that allows you to send appointment reminders and confirmations (in addition to what’s included with the basic/free membership). I’ve found that any guest of mine with the app downloaded, no longer receives their reminders. This app has now lost me several hundred dollars worth of services due to no shows. It doesn’t feel right to apply a cancellation/no show charge to a guest that didn’t receive a reminder (even if it’s their responsibility to keep track of their schedule).

I tell them to download SquareGo to make booking easier, which it does, but then they don’t get the reminders they depend on, and then I lose out of the money for that service when they don’t show up.

I’ve contacted square customer service about this and all I ever hear is ‘thank you for the feedback, we will pass the information along to our app development team’. I never receive solid information on when a fix is coming or how to avoid the issue.

Love the app, but I’m actively telling customers to delete it.