Steer Clear‪®‬ 12+

I want to love it, but it falls short in areas

I like how the app keeps a map of the trips and comments on the three top issues with driving, however, the badges don’t match up. Did over 3 trips in a week and badge is not showing up. The scoring is off as well. I was driving with my child on two different occasions and both times have a lower score based on acceleration. Both time my child was not accelerating. Sometimes it’s a little too sensitive. My child had it on but the vehicle was making a sound and asked me to check on it. I asked my child to move steering wheel back and forth and hit the gas a bit. Apparently this threw my child into a lower grade for that trip since he had it on while we were checking out the car. The app also says I can leave feedback for my child which is not the case. My mentor page also does not break down the scores or show a map. It’s an ok app and I like how it does give my child something to use as feedback. I also like that we can use it as a discussion point as well.

Good idea, very poor execution.

I’ve been told by many people that I am one of the safest drivers they know. I was taught by my mother who has never had any sort of traffic incident on her record in her 33 years of driving. This app is a wonderful idea to ensure people are driving safely, but it is not executed well at all. The app is much too sensitive. To get anywhere near 100% on acceleration and braking scores, you have to drive like you’re afraid of the pedals. To “safely” accelerate, you have to pull off so slow that people are coming through the back window! To “safely” brake, you have to start braking WAY too early, and it just makes the people behind you mad. I’m convinced that this app isn’t to make me a safer driver; this is an app to make me a danger to those around me and to myself. State Farm I hope you really read this. Driving slower than the rest of traffic isn’t safe. I tested this app driving normally, and it gave me a 50% driving score. This is intriguing because on my Drive Safe and Save app, which is also owned by State Farm, that same drive was rated at 5 stars. Perfect score. It’s also annoying and tedious that I have to manually start and stop drives in the Steer Clear app when I don’t for Drive Safe and Save.

Developer Response ,

Hello,

Thank you for your feedback. We are aware of some of the concerns you have mentioned and we are currently looking to enhance the driving feedback experience for Steer Clear. Since we utilize the mobile device only to score trips we are somewhat limited with how we score. Drive Safe and Save utilizes a beacon and scores trips based off of driving speeds which we do not consider when scoring. We are evaluating new technologies to get more accurate readings for scores in the future while still only utilizing the mobile device for the best experience.

Unnecessary time limit

At first when driving my mom had just started longer trips and soon realized that the time spent v.s the tracker were COMPLETELY different. Later we found out this is due to a limit the app sets for 30 minutes... so I was only getting a 4th of the time I had driven. Also be aware that you must keep your phone in a stable place otherwise it won’t score your driving. Overall the set up of the app is practical and easy to manage, just extremely touchy. On certain drives where I feel like I’ve done better than previous trips I will often have a much lower percentage, so I personally didn’t think it reflected how well I drive all too accurately but that could also just be me. Majority of my complaints aren’t anything too bad but extremely aggravating I would still recommend it to other people but I would’ve preferred a somewhat repetitive notice reminding drivers.