StockX - Sneakers and Apparel 12+

I love shopping at StockX my only complaint is that there’s no option to have the packages picked-up instead of delivered. I’m living in an apartment complex that has dishonest people. And no it’s not a bad neighborhood, it’s in a suburban area. Yes, thrives live in all areas 😂. They’ll steal your packages before you can go downstairs after receiving the message it was delivered. Now this is not StockX’s fault, but I don’t feel it’s my fault as well. Out of the many packages I’ve ordered 3 were stolen and I was reimbursed for only 1. These items were expensive and I don’t feel that I should have to suffer for the environment that I am in. All I wish for is to be able to go to FedEx, UPS, etc. to one of the postal offices to pick up what I purchased. Is that too much to ask for?????? Can someone please explain why this is not an option or help me to resolve my issue, because I really love shopping from StockX and would hate to have to shop elsewhere. I’ve called before during as well as after my delivery, no one could help me keep from having my package taken. I had them delivered to the apartment office. Can you believe they told me they don’t want to be responsible for my packages and to stop them from coming there or they’ll reject the delivery.😤🤯
I just purchased Jordan 4’s today that was $450. And I’m praying that I can catch my package before someone else gets it. Help me to resolve my problem please!!!!!!!!
Thank you

Update Q3 2024:
We are happy to share that as of this summer, we have now launched this feature. Now at checkout, for select orders, buyers will have the option to have their item delivered to a third party pick up location.
At StockX, we’re committed to listening to our customers and this update is a result of direct feedback from buyers like you.

| Original reply April 2024:

Thank you for your structured feedback on package pickup need.
And everyone for upvoting this.
We have added this to our roadmap and hope to offer it to our users soon.

im sorry but just being honest. ive bought two pairs of jordans already on stockx and they were for a fair price i guess you could say. but i want to buy some new 4s Black Cat but looking at the price yall raise it up way too much. like honestly 4s dont even cost 400 dollars. 200 would be accurate but 400?? i feel like yall should consider prices cuz im sure theres plenty of people out there who want to buy jordans but cant because of the prices and they cant because they not in stores so you guys are the only option there is beside goat app but im not gonna talk bout them cuz they prices just mad crazy. but like jordans not just for people who got hella money. theres other people who wanna buy shoes for a certain price but yall just raise it up too much. thats all i wanted to say thanks. and can yall please respond to my review cuz it shows yall atleast care about yall customers. ive bought two pairs, love the pairs but like the prices are the issue for me. im not saying change the prices and everything just for me but maybe take it into consideration. some of us got parents payin bills and even if we want a pair of jordans we just dont ask cuz we know our parents work their butts to pay bills and necessary things. but then im gifted with like 350 bucks and im thinkin ima be able to buy the pair of jordans i want, and i check and they're literally like 430 bucks. in my opinion that is too much. if you guys can please respond thanks.

Hello there! Thank you for your review, and we are more than happy to provide you with additional insight into how our process works. We do not make prices for products on our website, our Buyer and Sellers determine the prices by placing Bids and Asks. We recommend that you make a Bid for the 4 Black Cats at a price that you are comfortable paying for, this may entice a seller to lower their asking price and accept your Bid.

You can also purchase with Affirm and pay monthly instead of all at once. Please reach out to stockx.com/contact if you have any further questions. Thanks.

https://help.stockx.com/s/article/What-is-a-Bid-and-how-do-I-buy-on-StockX?language=en_US

Believe it or not I have not received any pair of sneakers that I’ve attempted to purchase from StockX (as of yet). I was looking for a pair of sneakers online a couple months ago and the only site on the internet to show a listing was stockx. I really really wanted (and still want) these shoes but was a little based on some others’ reviews and with their business model in general. What if I got fake shoes, wrong size, wrong style, etc? Chances were that I’d be out a few hundred dollars. I sank in and decided to bid on the shoes. StockX emailed me during every step of the process (shoes were sent by seller, delivered to StockX, etc). Unfortunately I received an email a day after that my order was canceled because the shoes did not pass inspection (probably fake). At this point I could care less about the shoes but now I completely trust StockX and will without out doubt use their service again. Again, a month ago I tried buying the same shoe but a size smaller and yet again StockX emailed me telling me they were fake and refunded my money the next day. Sorry StockX I won’t put you through this again lol. I have complete trust in their service and now on to bigger, better and cooler shoes. To all you eh-hole sellers out there trying to sell your fakes, get a life and give this company a break.

One suggestion: let the users’ login token stay valid for a little more than the 2-3 days to avoid login fatigue.

Hello there, thank you so much for taking the time out to write this review. Your kind words encourage us greatly. We also appreciate your feedback. If you have any questions or concerns please feel free to reach out via support@stockx.com. Thanks!