StorageTreasures Auction App 17+

From my experiences on this app they’re some goods legit bidding but I don’t like the 3 minute adds to an auction seems like it’s a way to continue the auction to better for storage owners and auction house also don’t like that storage facilities can pull out of an auction where people have bid and be able to repost without a fee or a suspension so they can’t post for a month as a consequence and add names to who we are bidding against so there’s no third party bidding up these auctions and taking better photos without going in and picking out what they want out of the storages other than that the app is pretty straightforward

Hello! Thank you for this review and your feedback. The three minutes is intended to mimic an in-person auction where the bidding doesn't end until people stop bidding. Also, it prevents sniping. So, while it can be frustrating to wait for it to end when it keeps adding time, it is to serve all parties. Re: cancelling auctions - the seller typically cancels an auction because the tenant made a payment or there was an issue with the legal paperwork. We agree this is frustrating to buyers, we are trying to find a way to reduce these occurrences while abiding by the lien laws. The facilities have to repost when the tenant goes delinquent again, it is a vicious cycle and some tenants do this monthly. We are designing a visible bid history feature, to provide transparency. Re: photos - that has been a pain point since day 1 - we train facility managers on how to take photos but we can only do so much since we are not the ones taking the photos. We evaluate images on an ongoing basis and provide feedback to the sellers. Legally, seller cannot go in the units, that is why they can't always give the best descriptions. But, we know there are always people out there that don't follow the rules. We do our best to train our sellers. Thanks for the app feedback, it is going to continue to get better and better, glad you find it straightforward and easy to use. Good luck! Thanks again for this feedback.

The photos are what make online auctions work. In person you can smell the contents of the unit, sometimes from a mile away. So if we can't get at least a quality photo to bid off of, you're basically gambling on what you think you see in the unit. I could not figure out how to zoom or enlarge photos from the app. The photo quality is not as crisp as online. Sadly they did not add any function by creating this app, and now the company can gather more data from the users.

We appreciate your business and would like to provide the best possible experience with our app. Your feedback is helpful. When viewing the Auction Details view, double-tap the image to expand it. This will allow you to zoom in and out.

We have become aware that the app is referencing a lower quality image, and we will implement a fix as soon as possible.

This is handy to pull up ina pinch. My biggest issues is if you leave the app open in the background for too long it will freeze/lock up. You have to close and reopen the app. It would be nice to have page numbers that you could move forward or back, instead of having to scroll through every locker to get back to the day you were looking at.

Thank you for your feedback! We're sorry to hear about the freezing issue. Could you please provide details about your device (e.g., make, model, operating system version) so we can investigate further? Additionally, we'll take your suggestion about adding page numbers into consideration for future improvements. Regarding your concern about keeping your place when viewing an auction and going back, the app should maintain your position. If this isn't happening, please let us know so we can address it. Your input is valuable to us! Thank you for taking the time to help us troubleshoot.