Inspire Worker 17+

Suggestions

I’m a stylist that works in a salon that has used the software on and off for about 8-10 years. We recently got the app and I have some suggestions. Being able to view my schedule for the week and month and not just the day would be very helpful. Also so far we have found no option to look at sales totals, retail totals, etc for the individual stylists using the app. I can’t seem to find a way to adjust the timing of individual services via the app, not all services for all clients take the standard amount of time. Additionally, if my book is full I cannot seem to add any more appointments, even if I can fit in one during a processing time of a color service, for example.

Quick way to keep client records up to date

Love ability to update service notes on clients in real time.

Developer Response ,

Thanks for sharing, WV! We're very happy to hear that you're enjoying the service notes feature in the app. If you ever have any ideas for features you would like to see added in future releases, please share them with us at support@stxsoftware.com!

No good

Unfortunately I have been with STX since late 90’s I’ve tried other software companies but seem to always go back to STX, HOWEVER, lately I have not been happy with the cloud performance nor the app. Not sure what’s going on with the company because the name has been altered as well? Maybe it has been bought out? Merged with another company but might need to change do to the lack of support, higher cost and just overall bad performance lately?

Developer Response ,

Hello, we’re very sorry to hear that your experience with the app has been less than satisfactory. We hope you have since witnessed how the app has undergone updates that have significantly improved overall speed and performance. As a longtime client, you know that we strive to deliver not only high performance software solutions, but unparalleled customer service as well. Please don’t hesitate to reach out to our Support Team at support@stxsoftware.com so that we may assist you with any technical challenges you may encounter, or so that we can internally address any unsatisfactory customer service that you receive. Your loyalty is invaluable and we want to ensure that we are always living up to the STX standards you have come to expect and appreciate.