Super 1 Foods App 12+

I have noticed an issue for several months now concerning the purchase of sale items. For example, 12-packs of soda are on sale for $2.97/each. If you look in your cart after choosing what you want, the 12-packs are listed with their original price. The store doesn’t adjust the price for it either when they fill the order. I usually purchase 3-4 packs at a time, so saying I didn’t purchase what was needed to trigger the sale price is an incorrect assumption. Another example is when I purchased Pop Tarts that were on sale last week. It was the correct sale price in the cart, but when they filled the order in the store, they price adjusted it back to its original price so I paid MORE for them than I should have. Either one of these examples are unacceptable and demonstrate poor business practices.

If customers are expected to pay the original price of products if purchased through the app, then you need to make it VERY clear them prior to their purchase so they know what they’re getting into.

Love Super1Foods. But this is probably the hardest website to order from. It is definitely not user-friendly. Unless you know how to word the product it will not pull it up. Does not give you more than one choice in a lot of products even though there are more. Ex: Guidry’s frozen Fish it will only offer you the breaded but not the fresh fillets. John Morrell sausage doesn’t offer you the hot sausage but it is in store. Can you please make it user friendly.

I agree with others, this app will not give you the sale price and the app is not user- friendly at all. Going to delete it from my phone.