SuperSport 12+

Poor execution

SuperSport need to decide what they want this app to be and then make it do that function. It is shocking that in 2017 this app cannot stream live sports reliably. It is constantly skipping back and forth and fast forwarding to catch up on parts of the game missed when it skipped back. The live streaming experience is terrible. Rather make it a live scores app and let it do only that than offer up substandard experience

Useless

If there was a better app to check up on South African sport I’d use it.
First off steaming is garbage. I don’t even attempt it anymore. I use the app to read news and check scores, but even that is unreliable at best. Under the scheduled games tab I see games from 2 weeks ago?! While under results I see nothing? The Today tab is always blank even though I KNOW there was rugby today.
Sort yourselves out kids. Either some idiotic nepotism is happening here or you really need to reconsider who manages this app.
Like I said. I hate this app, but it’s the only one I can see that gives me the targeted news I want.

Preference system unusable

I like the new app design. This app was a bit tired looking and it was time for a reskin.

That said, the new preference system is completely unusable. As a sports nut who used to use the app regularly I’m now faced with a terrible job trying to list a billion preferences just to get the app back to what it was. I spent ages trying to tweak the preferences just to get major sports headlines and I’ve failed. All I get is random irrelevant headlines at the top.

Please start with sensible defaults and allow customization. Starting from zero leaves the user too much to do to just restore existing functionality.

Developer Response ,

Hi FourwaysShopper,

Thank you for your feedback and for the compliments about the new app design.

We are sorry that your experience with other elements of the app has not been as enjoyable, and we thank you for the detailed feedback that you have provided in this regard, as we will use the feedback to improve the app going forward.

We are in the process of collecting feedback and sending this to the developers to consider and reflect on as they plan for future enhancements.

In the meanwhile, a way to avoid the preference system and go directly to the sports and tournaments you prefer is by clicking on the Sports Menu and Search bar at the top of the app screen, and going to your sport of choice. Here you will find all of the news, videos and live data that you want to find for any particular sport rather than a favourite.

I hope this helps.

Regards,
Peter