Surprise: All-in-one fun

Name: Surprise: All-in-one fun
Rating: 4.3 (4604 reviews)
Author: Surprise.com, Inc.

Games, Videos & Surprises

Only for iPhone

Free · In‑App Purchases · Designed for iPhone

4.6K Ratings
Ages

18+
Years
Category

Entertainment
Developer

Surprise.com, Inc.
Language

EN
+ 14 More
Size

357.9
MB

iPhone

Surprise is an entertainment super-app where you can play games (without ads), watch videos from your favorite content creators, and get to know your friends like never before. Oh, and we almost forgot... you get real-life Surprises for doing all this!

Ratings & Reviews

4.3

out of 5

4.6K Ratings

Fun & Great!
11/05/2022

Sabrienna
Rating 4/5 because I have not won anything yet and want to make sure it’s legit before I rate it 5 stars. Other than that, so far so good. I like to play this game and do play almost 24/7. I have opened, earned, and saved up for many gifts like gift cards, vacation vouchers, massage equipment, even an iPad. (etc…) I’m close to winning them, but have not won anything yet. Will post an update to this review when I finally win something and receive it.You can win all tickets, surprise coins, hammers, diamonds, and surprise eggs by playing the Trivia Clash. However in Trivia Clash, you’re timed about 10-15 seconds to answer questions. The questions are hard and a fair amount are easy. You win only & any amount of surprise eggs in the “Classic” Trivia. Also in the classic trivia, you can take all the time you need to answer the questions. Tickets are used to enter raffles for surprise gifts.diamonds are earned in the Surpise Blitz or Match 3 and are used to purchase new avatars/make updates to your profile. Surprise coins can be earned by playing surprise blitz and are used to purchase spinning wheels, swapping topics in the classic trivia, lives and to purchase power ups in games. Hammers are used to break open your surprise eggs. Surprise eggs are what contain a variety of cheap to expensive item/s you could win or eventually collect to save up for.

Developer Response
Thanks for the review! We'd love to hear more feedback from you when you win your prizes :)
Fun & Great!
11/05/2022

Sabrienna

Rating 4/5 because I have not won anything yet and want to make sure it’s legit before I rate it 5 stars. Other than that, so far so good. I like to play this game and do play almost 24/7. I have opened, earned, and saved up for many gifts like gift cards, vacation vouchers, massage equipment, even an iPad. (etc…) I’m close to winning them, but have not won anything yet. Will post an update to this review when I finally win something and receive it.You can win all tickets, surprise coins, hammers, diamonds, and surprise eggs by playing the Trivia Clash. However in Trivia Clash, you’re timed about 10-15 seconds to answer questions. The questions are hard and a fair amount are easy. You win only & any amount of surprise eggs in the “Classic” Trivia. Also in the classic trivia, you can take all the time you need to answer the questions. Tickets are used to enter raffles for surprise gifts.diamonds are earned in the Surpise Blitz or Match 3 and are used to purchase new avatars/make updates to your profile. Surprise coins can be earned by playing surprise blitz and are used to purchase spinning wheels, swapping topics in the classic trivia, lives and to purchase power ups in games. Hammers are used to break open your surprise eggs. Surprise eggs are what contain a variety of cheap to expensive item/s you could win or eventually collect to save up for.
Developer Response 11/22/2022
Thanks for the review! We'd love to hear more feedback from you when you win your prizes :)
Stay far away from this game
09/22/2023

eyert7
I’ve download this game about a year ago at this point I actually won a prize I was supposed to be getting a $500 voucher for delta that I won playing one of their scratch off games but I haven’t even gotten my prize. Even some of my progress as far as like my surprise eggs that I rightfully earned when they made an update to the app, they were gone so the things that I was supposed to win, and I never did. when I first reached out back in January, this has yet to be resolved and at this point, it’s over a year later do not play this game you’ll just be scammed. It’s a spending money to be able to see Ms all that you’d be able to win these prizes, but you will never win. And when someone did finally get back to me about my $500 Delta voucher that I have rightfully one I was told that the developers were still looking into certain issues. I even took a screenshot and sent them the game showing them that I want and that the app didn’t compute my win. Again, this problem has yet to be resolved and I hope everyone stays far away from this app BIGGEST SCAM! This entire issue was not only dragged out for almost a year, but outside of being dragged out for almost a year. You guys never provided a solution with the fact that you’re app didn’t compute my win, and I have a clear screenshot that I did win but you guys would not give me what I rightfully won sad how companies try and lie and deceive consumers

Developer Response
Thank you for the great feedback about the app - we're happy you like it!To examine the issue you've mentioned in your review, please reach out to our Support Team by email at hello@surprise.com, and they'll take a closer look at it 😉 We strive to be the best we can be every day 😊
Stay far away from this game
09/22/2023

eyert7

I’ve download this game about a year ago at this point I actually won a prize I was supposed to be getting a $500 voucher for delta that I won playing one of their scratch off games but I haven’t even gotten my prize. Even some of my progress as far as like my surprise eggs that I rightfully earned when they made an update to the app, they were gone so the things that I was supposed to win, and I never did. when I first reached out back in January, this has yet to be resolved and at this point, it’s over a year later do not play this game you’ll just be scammed. It’s a spending money to be able to see Ms all that you’d be able to win these prizes, but you will never win. And when someone did finally get back to me about my $500 Delta voucher that I have rightfully one I was told that the developers were still looking into certain issues. I even took a screenshot and sent them the game showing them that I want and that the app didn’t compute my win. Again, this problem has yet to be resolved and I hope everyone stays far away from this app BIGGEST SCAM! This entire issue was not only dragged out for almost a year, but outside of being dragged out for almost a year. You guys never provided a solution with the fact that you’re app didn’t compute my win, and I have a clear screenshot that I did win but you guys would not give me what I rightfully won sad how companies try and lie and deceive consumers
Developer Response 01/30/2023
Thank you for the great feedback about the app - we're happy you like it!To examine the issue you've mentioned in your review, please reach out to our Support Team by email at hello@surprise.com, and they'll take a closer look at it 😉 We strive to be the best we can be every day 😊
Edited: complete scam and sham
02/10/2024

Pinknpretty31
This is set up to make you give up contacts info and try to get you to recruit people, and for you to spend $. Impossible to get anything free, because they will change the rules midgame. Raffle wheel 60 pack used to be 2.5k gems. Now its 25k. Hate this app. Hate the developers. Total scam and sham! This app was exciting at first,but its always “buggy”. Tried free trial to get the free hammers. They never gave them to me. Then they gave me 30 bronze hammers(which you can still win in the games) but they were never available to me, and were always lumped in with my bronze surprises. That I could not ever crack. Like well over a thousand. . My mom downloaded this too and she was able to crack her bronze eggs. She said it was stuff like power to spinn win, or coins or gems. I complained to customer service, and they told me the bronze was now for “upgrade” material for higher tier eggs. I played word zen alot and won credits for prize raffle wheel, which I’d spend gems to multiply bonus it, and credits would be missing. Let customer service know and now word zen never has prize raffle credits to win. This app acts like you can “win” free stuff, but once they see that someone is playing to their own advantage, they seem to make changes to make it near impossible. And Im not wasting any money on this. Which ultimately is their goal. Ive wasted enough time

Developer Response
We appreciate your detailed feedback, thank you for taking the time to review the app. It's important to us that all players have a fair chance to win, and many players do claim prizes regularly. The differences you're experiencing, including with your mom's account, might be due to platform variations between Android and Apple devices.. We're always working to balance the game and ensure it's enjoyable for everyone. We're sorry for the confusion this may have caused. If you have further concerns or need assistance, our support team is ready to help via in-app chat or at hello@surprise.com. We hope you'll continue to enjoy the game and see the opportunities it offers!
Edited: complete scam and sham
02/10/2024

Pinknpretty31

This is set up to make you give up contacts info and try to get you to recruit people, and for you to spend $. Impossible to get anything free, because they will change the rules midgame. Raffle wheel 60 pack used to be 2.5k gems. Now its 25k. Hate this app. Hate the developers. Total scam and sham! This app was exciting at first,but its always “buggy”. Tried free trial to get the free hammers. They never gave them to me. Then they gave me 30 bronze hammers(which you can still win in the games) but they were never available to me, and were always lumped in with my bronze surprises. That I could not ever crack. Like well over a thousand. . My mom downloaded this too and she was able to crack her bronze eggs. She said it was stuff like power to spinn win, or coins or gems. I complained to customer service, and they told me the bronze was now for “upgrade” material for higher tier eggs. I played word zen alot and won credits for prize raffle wheel, which I’d spend gems to multiply bonus it, and credits would be missing. Let customer service know and now word zen never has prize raffle credits to win. This app acts like you can “win” free stuff, but once they see that someone is playing to their own advantage, they seem to make changes to make it near impossible. And Im not wasting any money on this. Which ultimately is their goal. Ive wasted enough time
Developer Response 02/21/2024
We appreciate your detailed feedback, thank you for taking the time to review the app. It's important to us that all players have a fair chance to win, and many players do claim prizes regularly. The differences you're experiencing, including with your mom's account, might be due to platform variations between Android and Apple devices.. We're always working to balance the game and ensure it's enjoyable for everyone. We're sorry for the confusion this may have caused. If you have further concerns or need assistance, our support team is ready to help via in-app chat or at hello@surprise.com. We hope you'll continue to enjoy the game and see the opportunities it offers!
DO NOT TRUST THEM
04/25/2024

Destinyyyyyyy3
You will earn ALL YOUR REFERRALS just for them to tell you over half of them don’t count even though they clearly show they counted on your side. They took half my referrals away due to new “rigorous” verification, so I waited a couple months and earns them all back and I’ve been stuck on the last referral because it keeps giving every signup a “fraud” message for signing up. So now they’re saying over half my referrals AGAIN are not eligible even though it says I only needed 1 left! These people and this app is a LEGIT SCAM. Support will not help you, you will waste your time with this app they will not give you what you earned and it baffles me as I’ve been spending $2.99 on this app weekly as well. I hope they get sued DO NOT TRUST THEM. *UPDATE* they also add new features making it HARDER to win your items even though when you first unlocked the prize it wasn’t as hard to win. For example for some now not only do you have to REFER but you ALSO have to play they're games and spend so many coins to unlock it, even though when I got the prize at first all I needed to do was refer so they added on extra locks to make it harder to win WHOEVER IS UPDATING SURPRISE NEEDS TO QUIT THEY'VE MADE IT IMPOSSIBLE TO WIN.

Developer Response
Thank you for sharing your concerns. We're sorry to hear about your experience with the referral program and we get that you're frustrated. Our platform is committed to fairness and transparency and the verification process is crucial for ensuring just that. These rules are there to prevent any misuse and keep the game enjoyable for everyone. We award a vast array of prizes regularly, adhering to these rules. If you need further clarification or assistance, our support team is more than willing to help. 😊
DO NOT TRUST THEM
04/25/2024

Destinyyyyyyy3

You will earn ALL YOUR REFERRALS just for them to tell you over half of them don’t count even though they clearly show they counted on your side. They took half my referrals away due to new “rigorous” verification, so I waited a couple months and earns them all back and I’ve been stuck on the last referral because it keeps giving every signup a “fraud” message for signing up. So now they’re saying over half my referrals AGAIN are not eligible even though it says I only needed 1 left! These people and this app is a LEGIT SCAM. Support will not help you, you will waste your time with this app they will not give you what you earned and it baffles me as I’ve been spending $2.99 on this app weekly as well. I hope they get sued DO NOT TRUST THEM. *UPDATE* they also add new features making it HARDER to win your items even though when you first unlocked the prize it wasn’t as hard to win. For example for some now not only do you have to REFER but you ALSO have to play they're games and spend so many coins to unlock it, even though when I got the prize at first all I needed to do was refer so they added on extra locks to make it harder to win WHOEVER IS UPDATING SURPRISE NEEDS TO QUIT THEY'VE MADE IT IMPOSSIBLE TO WIN.
Developer Response 11/24/2023
Thank you for sharing your concerns. We're sorry to hear about your experience with the referral program and we get that you're frustrated. Our platform is committed to fairness and transparency and the verification process is crucial for ensuring just that. These rules are there to prevent any misuse and keep the game enjoyable for everyone. We award a vast array of prizes regularly, adhering to these rules. If you need further clarification or assistance, our support team is more than willing to help. 😊

Various bug fixes and performance improvements

Version 3.28.00

4d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
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Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics