SWISS 4+

Name: SWISS
Rating: 4.5 (4883 reviews)
Author: Swiss International Air Lines Ltd.

Swiss International Air Lines Ltd.

- 4.5 • 4.9천개의 평가

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설명

Book flights, reserve seats and access your digital boarding passes. With the SWISS app, your mobile travel companion for journeys with the Lufthansa Group network airlines, you can do all this and more.
Push notifications will inform you of your flight’s status in real time, so you are kept up to date throughout your journey.
With the SWISS app you are always well informed, from booking your flight to the arrival of your baggage at your destination so you can rest assured that your journey will run smoothly. Your personal data and personalized services can all be conveniently managed on your smartphone.
In short, the SWISS app ensures you are well informed about all aspects of your flight.
The main features of the SWISS app:

Before your flight
• Book your flight, reserve your seat and add your baggage: All this can be done conveniently in the app. You can also book a rental car or reserve or change your seat on the plane if you need to. With the app, you also have the option to add additional baggage.

• Online check-in: Use the SWISS app to check in with ease for all flights operated by Lufthansa Group Network Airlines. Your digital flight ticket will be sent directly to your smartphone. Use the app to show your mobile boarding pass at the airport.

• Travel ID and SWISS Miles and More: You now have the option of adding several payment methods to your Travel ID account so you can pay seamlessly and easily anytime and anywhere. To log in, use your Travel ID or SWISS Miles & More login credentials. Enter your personal data and personalized services to adapt the SWISS app to your needs.

• Real-time information and flight status: In the 24 hours before your flight, your personal travel assistant will inform you of all important updates about your trip. Push notifications will appear on your home screen, so you always know when it’s time to check in or if there have been any gate changes. This way you always have an overview of your flight and the most current information.

During the flight
• Flight ticket and on-board services: With the SWISS app, you always have your mobile boarding pass and on-board services in your pocket, even during the flight and when you’re offline. This means you receive important flight information when you need it, ensuring that any changes to your flight don’t come as a surprise.

After the flight
• Track your baggage: Your digital travel companion is also there to lend a helping hand after landing. You can easily track your checked baggage in the SWISS app so you can arrive relaxed at your destination.
With the SWISS app, you can enjoy a carefree journey. From booking your flights and rental cars to receiving automatic information and updates on the day of travel, the smartphone app is your handy travel companion. You can also manage your personal data while on the go.
Download the SWISS app now and enjoy your flight! Your personal travel assistant is there for you before, during and after your journey.
Find out about our flight offers at swiss.com and follow us on Instagram, Facebook, YouTube and X to stay up to date.
If you have any questions or require support, please do not hesitate to get in touch. You can contact us at https://www.swiss.com/ch/en/customer-support/faq.

2024년 11월 16일

버전 6.446.1

The HelpCenter now automatically checks if and how a customers booking can be refunded.
If the booking is not eligible for refund, the HelpCenter will explain why and provide the necessary steps to request a refund.

4.5/5

4.9천개의 평가

Amazing airline

Clean, timely, modern, amazing food offers on all classes. Love its destinations as a connecting in Zurich

One request is to consider changing seats within the same class, or offering upgrades after a reservations is made and confirmed. It seems impossible to check other seats if like prices once one is chosen. Also the passport reverification seems to be superfluous and oftentimes frequent travelers are not used to that kind of double check. Why not at the gate itself and have the gate agents remind passengers of it, or even have it available at the business and senator lounges?

Gate Agent Problem

I'm a professional musician and have been traveling with my instrument for over 20 years. The TSA made a law to accommodate musicians so they can bring thier instruments as carry on. Sometimes you get someone who does not take this in to consideration and tries to prevent you from bringing it onboard. I had the unfortunate experience dealing with someone like this today and needless to say it causes me undue stress as I've had instruments damaged by the airlines before. I researched musical instruments on their website and the have strict guidelines as to the size of your carry on. For anything the length of a guitar, they suggest you purchase a seat as it will not fit within their 54 centimeter limit. Clearly they are trying to force you to buy an additional ticket. I can understand that with say a cello, but with a guitar? My fellow musician the next window over had no problems whatsoever. This made my first experience with Swiss Airlines very unpleasant and will likely choose another airline that is more accommodating to musicians in the future.

An embarrassment to airline mobile apps.

I’ve used several apps from different airlines around the world and this is by far the worst I’ve used. Two of us were traveling together. After several attempts, my friend successfully checked us in via the app. No data regarding that success showed in the app, so we confirmed online via a laptop and saw we were set. An hour later the boarding passes showed up in my app but never did on his. Reviewing my own data I realized very little of my personal data had been saved in the app, including phone number and passport number. I entered the passport number at least 3 times prior to it remaining. For our return trip, he successfully checked us in. We received e-mails showing this, bit the boarding passes never showed up in the app for either of us this time. As a computer programmer I know that none of these functions are rocket-science, so I whole-heartedly think Swiss Air, which has an amazing airplane and outstanding in-flight service, should be ashamed of this app, and could hire a college intern to fix things.