This product is horrible. We ordered two of them. Both of them are defective. We have tried to contact the company via their support methods, which is email and through their website. No one replies back. It’s been over a week now and we’ve attempted twice a day with no response. Save your money. Don’t download the app. This item does not work as described we even try to process a return through the method they tell you to, and when I hit the link that goes to a page it says the page is not found. not sure what to do from here. Only put one start because I can’t put no stars.

Alarm only goes off half the time. When it doesn’t go off when I open the app after waking up it says “alarm deactivating” pretty disappointing after how much I paid for it.