New subscriptions are no longer supported. If you are a T-Mobile customer, you can get FamilyMode. Current subscribers can still add profiles & devices to their account.
Safe & Found is the all-in-one family safety solution that can help you locate your family in real-time and manage your child’s online habits across devices. From sharing your location with your family or sending an SOS alert when in trouble, to pausing the Internet during dinner, or rewarding good grades with more screen time, Safe & Found helps make digital parenting easier.
Some awesome features included:
KEEP TRACK OF YOUR FAMILY.
Real-time location information and location history helps you keep tabs on your family members.
DEVELOP HEALTHY DIGITAL HABITS
Set time limits for your kids, pause Internet access, or give rewards for good behavior
SET CONTENT FILTERS.
Set your own filters to help ensure your kids only sees age-appropriate content online.
MONITOR HOW THEY SPEND SCREEN TIME.
Understand where your family spends time online, so you can help develop good digital habits.
We are making updates to Safe & Found.
New In-App Alerts for a child’s location, battery, or VPN settings so parents know when to re-enable settings
Integrated Help section to learn more about Safe & Found’s features.
Ratings and Reviews
All around bad!
I have had every locator app sprint has had and this one by far has to be the worst one. Only accurate location given is me when I’m looking for my son. Every time I go to locate him it defaults to a location he hasn’t been in 4 months, hit locate now and always states can not be located. Have to go out of app then back in and try and hit just the map to find him and then it’s a 50/50 chance I will get a location anywhere near him. I have even had him with me with phone on fully charged, location on, and it stills tells me he can not be located. Going to delete app!!
Developer Response ,
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at Safe&Found@sprint.com.
Waste of Money
I had the app on my son’s phone to use the specific location tracking. It is hidden and his phone is restricted (iPhone parental controls) so he cannot delete the app. I used the general location feature on my daughter’s and spouses phones. My son was able to turn off his location or goes in airplane mode even with iPhone restrictions on, which renders this app useless except for the general location finder. In June the general location finder could no longer locate my daughter or son’s phones and it changed the name of each family member within the app to my name because I am the account owner. Now when I look at the app it shows my name on all 4 phone lines and there is not a way to change this that I could find. Last week the general location stopped locating my spouses phone. I can still locate my spouse and daughter using the iPhone ‘find my phone’ so know their locations are on. Despite deleting and redone loading the app and deleting the phone lines and adding them back on the app, this app does not work at all. I am cancelling the app it is not worth the $10 per month when the only function is my own location, really? Plus, I feel a refund is owed for the past month the app didn’t work at all on my kid’s phones (message is unable to locate device). Waste of money and worst developed app I’ve ever used. Sprint needs to just terminate this app and stop ripping people off. I gave it 1 star because a 0 star rating was not available.
Same price but 1 major feature removed
I was super interested in this app when it was explained to me at the sprint store. Especially because this is my child’s first cell phone and I wanted to take precautions that they are using it appropriately. So the parental controls of website, app, and phone restrictions were perfect. Until 1 month after having the app the feature of phone/text restrictions were removed from the app but the website and sprint still used that as a selling feature of the app. Please restore that feature!!! It was such a great part of the app, to have the ability to restrict phone numbers ( ie political robo calls or 800 numbers) from calling by 10 year old child’s phone . Please update and include that back into the app!!!
Developer Response ,
We apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at Safe&Found@sprint.com? We'll get you up and running.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Sprint Nextel Corporation
- 156.4 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2023 Sprint Corporation. All rights reserved.