T-Mobile FamilyMode 4+

Yay they fixed it!

All the problems I listed below have been resolved from the time of its first release:

If they spent more time and development on its function rather than its packaging they’d be on to something here.

When I first bought both the plan and the home base a couple of weeks ago I almost returned it the next day because the management app was deleted from the App Store for unanswered reasons. I was told to use the management web portal, which I could not find or access on my t-mobile.

A week or more later, while lugging the base around with the intention to return it, I searched for answers on whether this product would be supported or not going forward and found the app was back so I downloaded it and gave it and the base a try.

As of now I still cannot login directly with the app. I continue to get the message “The App is experiencing difficulties. Login using T-Mobile’s App optimized web page.” It loads it in the app and I can login. More frustrating is that my login is not preserved and I’m forced to manually login twice every time and login even when I switch away from the app and back to it.

I can go on because there’s more issues but I’m out of time for now...

Developer Response ,

We really want you to have a better experience with the app. You should uninstall/reinstall it then give it another shot. For more, please contact us so we can resolve this: https://support.t-mobile.com/community/contact-us

Unnecessary

Parents who feel the need to control their child are the ones who are going to end up with a child that does not listen. Trust must be instilled in your relationship. You might feel as though you can’t trust your child, but that’s because they need to trust you too. This app can ruin relationships and cause unnecessary tension. Teens will always be teens, if you excessively monitor everything they do online, then you are not letting your child be human. Parents should remember that as a teen themselves, they needed privacy. Whether or not your child “needs” this app in your mind, imagine what goes through the child’s mind. Whereas if you are looking to start fights or arguments, or even cause your child to be unhappy because of their controlling parents, then this is the app. Apps like this and Life360 are being abused. The CEO of Life360 has even mentioned that it was never his intention for it to be used this way, nor does he want it to continue to be. This is ridiculous. Please do NOT download this app.

Eeh

I’m sure the app itself isn’t bad once everything is 100% situated. It does seem like it’ll work great when it’s set up. However, i downloaded the app on both my phone and my daughters, finally completed setting it up and it deleted everything. I have to Re download it onto my daughters phone and set everything up once again.