Screenshots

Description

Use all your numbers on one device! Need different numbers for different parts of your life? T-Mobile customers can use the DIGITS app to access multiple mobile numbers. Ideal for …
• Small business - keep work and personal separate
• Home phone replacement - contact the family wherever they are
• Privacy shield - use for online shopping or social apps
• Sports Teams & Clubs - your coaches/leaders more easily contactable

With the DIGITS app you can:
• Make or receive voice and video calls
• See missed calls and check voicemail
• Send or receive text messages
• Make your team/family more responsive by granting additional people permissions to use the app

Supported by iOS version 11.0 and above

What’s New

Version 2.4.4

This release has stability enhancements. Please continue providing feedback (under Help Menu). Thanks!

Ratings and Reviews

2.2 out of 5
309 Ratings

309 Ratings

tmobilebusiness ,

Switching to Google Voice

My team gave this a try and we have wasted many days and weeks of work hours trying to fix the probs. We have had to move staff to Google Voice as we can’t have unreliable cell service as we deal with crisis calls with children. We tried setting up virtual Digits lines for 4 staff and only 1 was successful, and that 1 took many days of effort. Even though they never used their work email for T-Mobile, when trying to set up new accounts to get the lines to work, it kept saying there’s already an existing account with that email.

2 of us who switched from regular phones to Digits so we could use 1 phone for personal and work calls experienced dropped calls, calling but unable to hear others or callers not able to hear us, calling but no ring, nothing.

I can’t keep giving it a chance and waste valuable work time trying to help fix the kinks. T-Mobile Facebook messaging and in-store could not figure out the problems. I spent weeks and months waiting for the issues to be escalated only to be told once I canceled the lines, they couldn’t investigate. But my staff need a working phone immediately so I can’t wait for weeks while they try to figure it out.

Even the store rep said to just use Google Voice if we are experiencing so many probs. Very disappointed.

Developer Response ,

Hi, I feel sorry to hear that you couldn't get proper help from store and other channel.
Could you reach out to digitstech@t-mobile.com? It's a direct window to engineering team, we will help you to troubleshoot your issues. We need your number (primary number and Digits number), and the numbers which have the issues, with symptoms. Thanks.

Aquatic Butterfly ,

Great App but...

Hey, thanks for this great app but I wanted to share with you a minor issue I’ve been having with it. From time to time the app freezes and I either cannot send or receive calls or I cannot send or receive messages. What is freakishly strange about these incidents it’s usually after a major storm in my area that these issues occur. Yeah, I know—what does weather have to do with an app?! But that’s when I notice it. Coincidentally an update to my iPhone has normally occurred before or after the storm.

The latest incident two weeks ago we had a major storm come through our area (in Texas). I checked the app, wasn’t responding. Un-installed and re-installed the app and the issue was not resolved. 5/10 or 5/11 there was an IOS update. Digits still wasn’t working. Called Customer Care and nothing was wrong as far as they could see. Uninstalled and reinstalled the app and it’s working fine.

Just wanted to share my experience. Love the app and highly recommend it for ANY educators!

Hopethisfrigginnameainttaken ,

Almost really good

Pros: The concept to allow me to carry one phone instead of two for personal and work is great. Text messages work great. I was able to import my Contacts which saved a lot of time. The use is fairly simple and intuitive for handling one number, texts and voicemails.
Cons: my biggest concern is that there is a delay which makes conversation sometimes difficult. It’s not as bad as I think that some have stated, but it does cause talking over clients and vice versa. Creating a contact from a call or text isn’t as easy to do as I’d hoped, but no big deal. I haven’t experienced many dropped calls, but sometimes I’ll get a missed call and vm without having heard a ring.
Overall - not a bad alternative to carrying multiple phones, but I hope that the delay can be reduced or eliminated to give this a higher rating. I might try Google Phone to see if it is any better but I think VoIP is always going to have a delay.

Developer Response ,

Thanks for your valuable feedback.
If you are experiencing audio delay, could you do couple more testing - if you see the same issue both under LTE/WiFi and if your device call doesn't have this issue?
We've been investigating the audio delay issue so far, but the only cause we found was a slow network speed. If it's not the case, then we might need to have a live debugging session to check if there's any problem with app or server.
If you'd like to give us more information about the audio delay issue, please reach out to us via settings - help - feedback option, you can send us a message. Thanks!

Information

Seller
T-Mobile USA, Inc.
Size
155.4 MB
Compatibility

Requires iOS 12.4 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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