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Version Sept Release 4.9.29
Bug fixes and minor improvements.
Ratings and Reviews
T-Mobile beats Verizon performance in Houston’s Energy Corridor
I have been a loyal Verizon customer for over ten years, but when I moved to a new apartment, Internet was nearly useless and even voice had insufficient signal (which after multiple service calls finally was confirmed by Verizon). Do not believe online signal coverage maps nor customer service agents who assert “good signal” (who I assume see the same maps), as maps apparently are based on tower locations and power rather than on ACTUAL signal testing by an on-location technician, which Verizon said they did.
Therefore, I tried T-Mobile (without yet cancelling Verizon — I forwarded my Verizon number to the T-Mobile number) and found acceptable signal (not often a full 4 bars, but always 2) for Internet and voice. Plus, Internet works during a call. Finally, T-Mobile costs less. So, I cancelled Verizon and ported my Verizon number to T-Mobile.
The only issue was that the T-Mobile number I got apparently had been reassigned too soon, as I got MANY calls and texts for the previous subscriber. T-Mobile does allow choosing a number for $17 at signup; I didn’t since I viewed the number as temporary, but I would recommend doing that.
Top notch in all facets EXCEPT coverage.
I have only been a T-Mobile customer for a few months and in that short time l feel that they for the most part have been top notch in most areas that you would expect. Price, products & services provided, even the few times that l needed to call “customer service”, issues were handled in an efficient, professional & courteous manner. My only two real complaints were that I wish l could get the so called free Netflix service with the 55+ plan, (which is what I was told by multiple sales clerks including a couple of customer service reps. that l talked to on the phone was definitely included. It is not. It seems that very few people at T-Mobile seem to know this.) My only other complaint, and it’s a big one, is that coverage can be somewhat spotty. It is extremely frustrating to not be able to download digital coupons at some local grocery stores & restaurants, or make and/or receive phone calls at these same places. In the 10+ years that l was a Verizon customer l never once had an issue with phone service, either locally or anywhere l traveled throughout the U.S. including both coasts. If T-Mobile keeps growing & expanding their service coverage as promised, l will probably stay with them, but they had better hurry.
The worst I’ve ever had in 3 countries!
T-mobile has the worst signal I’ve ever had in my entire life! I had faster internet in 2005 in Turkey! This is the USA, this is 2019 we’re speaking about! Obviously, they are not #1 in California!
I have 3 most comprehensive packages, I used one of the lines on roaming for 4 months and even when I was in Russia, the signal was way better than what I now have in San Diego,CA! And whenever I informed them about the speed problem, I was offered to buy a signal booster for $25 as if it was my bad not to have enough coverage in the city! And when you pay $240 for HD quality service but get only 2mbps download and 0.7mbps upload speed, they still charge you the full sum. I do not recommend it to anyone living in California. In the East Coast it was okish but they never gave me the full internet speed since my device was not a T-Mobile device. I was even informed by every single office I visited that I would not get the full speed unless I purchased a device from T-mobile. All they want is your money and more of your money. Finally transferring to Verizon with 90mbps with no condition to buy a device from them to keep the speed!
I don’t even mention the time you have to spend on the phone while waiting to connect someone (literally the earliest I could connect someone was 17 minutes where I was told to hold on the line for approximately 5 minutes), or being misinformed and seen as money source by their office employees.
- T-Mobile USA, Inc.
- 74.4 MB
Requires iOS 10.1 or later. Compatible with iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch) (3rd generation), iPad Pro (12.9-inch) (3rd generation) Wi-Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular, iPad (7th generation), iPad (7th generation) Wi-Fi + Cellular, and iPod touch.
- Age Rating
- Rated 4+
- © 2018 T-Mobile USA
With Family Sharing set up, up to six family members can use this app.